What documents are required for a single entry Non-Im O visa in Penang based on retirement?

Penang Report

I am in Penang to get a single entry Non-Im O based on retirement. I brought photocopies of

a) my bank book with 925,000 baht in it (they asked to see the actual bank book and fortunately I had it with me). My copies were 4 days old and that was no problem. most of the money in that account has only been in it for a few days - no problem;

b) photocopy of rental agreement

c) the usual passport photocopies (photo page and visa page)

But they also required a photocopy of my landlord's ID card, which I didn't have, so I was turned away. I went back the next day and I got through.

There is also a space for your Thai guarantor - I just used my landlord.

Agents: That guy Jim Tachinamurthy was abrupt and mostly unresponsive by FB messenger and gave me outdated info. Banana never bothered to answer my email.

So I did it myself.