What challenges might I face when booking a passport renewal appointment at the Thai embassy in London due to the language barrier?

A user is struggling with the Thai embassy's appointment booking system for passport renewal in London, as it only works on Google Chrome and requires Thai language input for addresses despite providing English fields. This has caused frustration due to the necessity of Thai dropdown menus, making it difficult for non-Thai speakers. Several comments suggest using Google Translate for assistance and point out that the process might not be as complicated as assumed, highlighting the challenges faced by expats due to language barriers.