What are the issues with using the Tag Thai card for expats in Thailand?

I know there's a lot of discussion surrounding bank accounts. My friend and I both got our DTVs at the same time but the difference is that I already had a BKK Bangkok so he decided to explore Tag Thai and the experience wasn't good.

I'll share what happened in case anybody else is thinking about trying TT.

Both landed at Swampy and straight to Kasikorn booth where you can see heavy advertising for TT. "No hab". After 2 more attempts found one land side but it seems the staff really have no interest in this card and each time try to put us off using it or seemed to be just tired of people asking about it.

The booth that did have it, the lady really did not want to have anything to do with it and pleaded with another colleague to set it for my friend. Overall I find this quite strange again giving the heavy promotion.

I was about to get one as a backup in case my bank acc got frozen and had my baht ready in hand but here's the major downfall of this card. You can only load it by converting foreign currency into Thai baht at a Kasikorn booth. You cannot load it directly with THB which is totally bizarre. So basically outside major cities without a Kasikorn exchange you're screwed.

He also had huge difficulty paying and scanning as well as the app constantly crashing. Finally he withdrew the baht and binned the card. Waste of time.