What are the best ways to reach the visa section of the Thai Embassy in London?

Many individuals have reported difficulty reaching the Thai Embassy in London via phone, often spending over 30 minutes on hold without getting an answer. Several alternatives to phone calls have been suggested: using Facebook Messenger for direct communication with the embassy, selecting options related to Thai citizens during phone calls to potentially streamline the process, and using email at visa@thaiembassyuk.org.uk, which has yielded positive responses for those who have tried it.