How long does document review take for a Workation DTV application from Portugal?

My DTV application has been pending document review for 2 weeks - anyone else have this experience? I applied through the Thai Lisbon agency on 2/2/26. As of today my application hasn't moved past the first step of document review. No additional info has been requested either.

I applied for the Workation option with a US passport. My financial documents included proof of funds well exceeding the 500k Baht requirement in my savings account. I've followed up via email once to see if they needed any additonal documents, but haven't gotten a response to that either.

My flight is booked for mid-April. Has anyone else had a similar experience when applying from Portugal? Can you let me know how long it took for your application to finally be reviewed/fully processed?