do i have to have the visa printed going through immigration, or showing on the phone is sufficient?
Answer summary
It is strongly advised to print out your visa rather than relying on a digital copy on your phone when going through immigration in Thailand. Many users recommend having a printed copy, preferably on A4 paper, for a smoother process. It can help avoid delays caused by phone issues and is preferred by immigration officers, who often scan printed documents. While showing the visa on your phone may be technically possible, having a physical copy ensures better compliance with Thai bureaucratic practices.
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I saw a lot of people slowing down the lines trying to pull stuff up on their phone. The staff looked frustrated waiting. Easier for everyone if you print out and just have a copy on your phone for backup.