Can you use Hotmail to submit documents for Thailand Pass and send them in PDF format?

The discussion revolves around whether Hotmail can be used for the Thailand Pass application and the recommended document formats. Many users advise against using Hotmail or Outlook, suggesting Gmail as a safer alternative. It is noted that while some individuals had no issues using Hotmail, the official guidance discourages it, emphasizing the importance of using JPEG or PNG formats for most documents, except certain additional documents which may be submitted in PDF format.