Answered5 years ago
What should I do if my CoE registration is showing 'awaiting approval' and my spouse's info cannot be found?
Just been checking mine and my wife's Coe registration
Mine comes up awaiting approval. My wife's sorry your information is not found, anybody else had this problem, it was OK when we checked after receipt email came 2 days ago
Mine comes up awaiting approval. My wife's sorry your information is not found, anybody else had this problem, it was OK when we checked after receipt email came 2 days ago
Answer summary
The user is experiencing issues with the Certificate of Entry (CoE) registration for themselves and their spouse, with one marked as awaiting approval and the other yielding a 'not found' message. Suggested solutions from commenters include checking the spelling of names, ensuring no extra spaces are included, and considering reapplication if persistent errors occur.
7 repliesnewest first
Click comment and we will ask for your email, then OTP, then name.
Carl ********
Mine is even better been rejected because I fly on the 10th of November been told now to apply for Thailand pass on November 1 st absolutely crazy
Sun ***********
Mine when I type my name they said not found even i type correct. But then I realized, I saw there's a Space after my name AND I couldn't see that because obviously we can't see space unless we type another word ,so look at that too
Milton *********
Check the way you write your name. In my case as I have two names and two last name I discovered that I don't have to use my second name to sign in on this platform 😅
Eddie ******
OP@Milton ********
I have done a new application and it seems to be ok, I have tried everything with the original but it still says no infoOravecz *********
Yes. If it cannot be edited. I did another one.
Eddie ******
OP@Oravecz ********
I have taken your adviceOravecz *********
@Eddie *****
you don't have to wait for this just as time goes on. The new registration has already indicated that it is awaiting approvalActivity
5 joined5
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