Can I use a phone photo instead of a scan for the Thai e-Visa application?

Yes, a biometric passport photo is mandatory for the Thai e-Visa system.

Thai authorities are very strict about this. If the photo does not meet the requirements, the application is often rejected without a refund or sent back for correction, which delays processing.

The most important requirements at a glance:

Format: Usually 3.5 x 4.5 cm (standard EU passport photo format).

Background: It must be pure white or very light (off-white). Shadows in the background are a common reason for rejection.

Facial expression: Neutral expression, mouth closed, eyes open and looking directly at the camera.

Glasses: It is strongly recommended to remove glasses. Even if they are worn daily, reflections or the eyes being obscured by the frames often cause problems with the system.

Recognition: The photo must not be older than 6 months. (Tip: The system often detects if the same photo has already been used in an old passport issued years ago.)

Quality: No selfies! The image must be sharp, well-lit, and have good contrast.

Special considerations for e-Visas (online applications):

Since you are uploading the photo, pay attention to the file size and format:

The JPEG format is usually required.

Make sure that no pixelation or scan marks are visible when scanning or photographing the image.

Seem to remember that the passport photo and selfie had to be JPEG and smaller than the original

Mine was rejected twice, first reason, We do not accept selfie,

Second.

Face too close to camera.

Ended up just getting a passport photo done at a post office and it was accepted.

Need to use the format they request. Also likely to be size restrictions.

the accepted formats are always listed - so they tell you which you can use.

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