Will I face issues using my Thai bank app if my phone number is registered under someone else's name?

May 21, 2024
6 months ago
Neil ********
ORIGINAL POSTER
Hi all

I have come back to the UK for a few months but still use my Thai bank account to pay bills.

I hear that there is a new check that your bank account and phone connected to the account matches to the same ID. Bank account in my name and passport but phone was originally set up by my GF ID and have never changed it.

Is there an impact on using the bank app with my phone in another’s name?

Can’t change it until I return
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TLDR : Answer Summary
A user inquired about potential impacts on using their Thai bank app while their phone number is registered under their girlfriend's name, despite the account being in their name. Comments indicate that there are new requirements for phone numbers to match bank account IDs by a specific deadline, and users shared experiences regarding the necessity of changing phone registrations to avoid security issues with OTP verification.
Phil ********
Yes, this is true. My number is in my wife's name and I need to change it to be registered to me.

Otherwise when we use the OTP we wont receive it as bank account and phone number don't match.

It's a security thing.
Del ******
@Phil *******
would it apply if using the banking app to just transfer money to an account ? Don’t really make any card purchases tho !
Del ******
Oh ok
Del ******
@Phil *******
yes the app dosent ask for the top .. just currious if it may let you open the app , that’s all
Phil ********
@Del *****
Ive noticed I need the OTP if i use the online banking website.
Phil ********
@Del *****
I don't know what will happen after the date it needs to be changed over.

I can still transfer on the app but the app doesn't ask for the OTP.
Del ******
Yes heard that too .. they say deadline is the 27th sep 24 for the same .
Egger *********
No I changed my sim number but bank still works fine

Will get them to add the bank account to my uk phone number as well next time .
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