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Answered5 months ago

Why was my visa application rejected despite providing requested bank statements?

GentleT********
asked Jun 4, 2026
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Got rejected today from hanoi

I was rejected in Hanoi.

I work as a video content creator.

I applied on the evening of May 28, and about 3 working days later, I received a document supplementation request. They only asked for one thing: a 3-month bank statement.

I then submitted a 4-month bank certificate showing a balance of 700,000 baht:

* 31 May: 21,500.00 USD

* 30 April: 21,300.00 USD

* 31 March: 21,400.00 USD

* 28 February: 21,600.00 USD

What I don’t understand is this:

If my other documents were insufficient or inappropriate, I could accept a straightforward rejection without a request for additional documents.

But in this case, they only requested one specific document.

I submitted exactly what they asked for, yet I was still rejected without any reason given.

I don’t understand it at all, and everything feels completely unclear and opaque. Like this
Answer summary
The user shared their experience of a visa rejection in Hanoi after submitting a requested bank document. They questioned why they were rejected when they provided a detailed bank statement as requested by the embassy. Several commenters suggested that the issues might stem from the type of bank account used (a fixed deposit account instead of a regular checking or savings account), which may not meet the embassy's requirements for proof of ongoing access to funds. The discussion highlighted the significance of providing the correct type of bank statements and emphasized the need for detailed transaction records to demonstrate income, rather than just a balance certificate.
71 repliesnewest first
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DioPar******
DioPar******
Did you show the transaction of getting paid?
GrayPa*******
GrayPa*******
The issue i see is that how can you be a video content creator in Thailand without getting hired by people here… which ur not allowed to do
Determine**********
Determine**********
In red they requesting a detailed bank balance. You submitted a balance/certificate. They need to see if the amounts maybe went below on a specific day and then you topped up again. That will not qualify you if it has. They want to see if that amount was constantly maintained throughout!
Fred ********
Fred ********
You need to send PDF’s of official bank statements . Detailed , not screenshots or photos from your phone . Actual PDF files
Mo ******
Mo ******
Maybe because of the February 31st
Luit *****************
Luit *****************
@Mo *****
Or April 31 st
SugaRae *****
SugaRae *****
I usually include the transaction history since that is part of the statement. I also include an official certificate of bank balance and if the bank won't notorize it or put a seal on it I'll go somewhere else to get it stamped or apostled so everything looks and is official
GentleT********
GentleT********
OP
***I referred to information from a Korean YouTuber. That person was issued a DTV visa using the same type of bank account as mine.
Andi ***********
Andi ***********
GentleTulip3294 He applied in Hanoi?
GentleT********
GentleT********
OP
Andi ***********
Andi ***********
GentleTulip3294 ok, i can see why you applied with that account but a request for detailed bank statements was made. Apply elsewhere with bank statements
John **********
John **********
Why did you provide bank certificates when they requested detailed statements? It looks like you are trying to use fixed deposit accounts when they actually wanted to see your basic day to day account so they can look at income and outgoings ie movement in statements. That will be why you were rejected
ExcitingR**********
ExcitingR**********
Video content creator in Thailand ? Making a living from videos about Thailand shot in Thailand requires a regular work permit.
Chris ********
Chris ********
Just what Thailand needs another fking content creator 🙄🤦🏼‍♂️ I’d reject you too
Han ********
Han ********
@Chris *******
- Would "Videographer" sound better to you? ;)
Chris ********
Chris ********
@Han *******
influenzas is a better description
GentleT********
GentleT********
OP
More details : I attached four bank balance certificates, each issued at the end of the month, covering a total of four months.
Ivan ************
Ivan ************
GentleTulip3294 I think this was the problem. What you provided was probably fine to meet the 500,000B requirement. When they ask for three months though they want to see your income, so they want to see an account that shows whatever work you are doing actually produces income, and see that income going into the bank. It's a different ask than the 500k requirement.

That they said "detailed" supports this, those documents are not detailed, they don't show any transactions.
James ********
James ********
GentleTulip3294 those are "

TIME DEPOSITS" to draw interest earnings for the period chosen.

Same as a Certificate of Deposit issued by banks... CD's are 🚫 NOT liquid cash with out a penalty.

What is your passport nation?
@ Andi *********
r ... what is s the seasoning requirement for Taipei Thai Embassy ?
Sha **********
Sha **********
They requested detailed bank statements. You submitted a bank certificate. You don’t see the problem with that?
남**
남**
@Sha *********
Please read the post from the beginning. The applicant initially submitted bank transaction statements. Then, as additional supporting documents, they were requested to provide 3 months of bank statements, so they submitted four months of bank balance certificates.
DTV_Be*******
DTV_Be*******
@남**
it’s a fixed deposit account, means he can’t take the money out for usually a year. That isn’t the type of account they want to see. The money isn’t available
GentleT********
GentleT********
OP
@Sha *********
and I already provided what they want so now what is problem? 
Kool *******
Kool *******
GentleTulip3294 was it your personal bank account, and not a business account? Lots get rejected thinking using their business account is okay because they own the business, when it is not accepted.
Kurt *************
Kurt *************
Was your statement detailed or just final amount each month? They asked for detailed
GentleT********
GentleT********
OP
@Kurt ************
2,3,4,5 has uploaded
Knowledgeabl************
Knowledgeabl************
Time deposits is your issue !!!!! Get into an every day account!!!
Andi ***********
Andi ***********
GentleTulip3294 They want to see the transactions, deposits and withdrawals. I submitted a certificate and was told the same thing. Personal bank account is where the money should be held. A fixed term account is not acceptable,
Kurt *************
Kurt *************
GentleTulip3294 detailed statements is a bank statement with all deposits coming in, like your earnings from work
Kurt *************
Kurt *************
GentleTulip3294 this is not a detailed statement
Ayman *******
Ayman *******
The fact that the amount remains the same during the same period raises suspicion. What was the balance six months ago, for example?
GentleT********
GentleT********
OP
@Ayman ******
First bank certificate: one bank balance certificate issued one day before the visa application, and a 1-year bank transaction history statement for the account.

* My account is a fixed deposit account, so there are no transaction records. The account has been maintained for one year, and the only transaction was the initial deposit made one year ago.

Therefore, I additionally submitted four supplementary bank balance certificates as additional documents, showing that a balance of 700,000 baht had been maintained at the end of each month (May, April, March, and February).
Ayman *******
Ayman *******
GentleTulip3294 Financial Requirements (500,000 THB)Account Balance: You must maintain an ending balance of at least 500,000 THB in a savings or checking account.Duration: Most embassies require you to submit bank statements showing this balance for the last 3 to 6 consecutive months.Statement Format: Only original saving or current account statements (in English) are accepted; investment accounts or credit cards generally do not qualify.
Ayman *******
Ayman *******
GentleTulip3294 I believe that the conditions and importance of the account statement are that it should have a balance higher than required, and that it should have withdrawals and deposits that suit the size of your business, and that it should be a current or savings account.
GentleT********
GentleT********
OP
@Ayman ******
this for latest 4 months uploading
Anonymous ******************
Anonymous ******************
The issue is likely related to the type of bank account that you provided. I saw in one of your comments that it was a "fixed account" rather than a checking or savings account.

The visa requires funds to be in a checking or savings account that has easy access to funds withdrawal.

Stock accounts, 401k, retiremebt accounts, CD, investment accounts, or other accounts such as "fixed accounts" are not allowed no matter how much is in that account.
Christa ******
Christa ******
Anonymous participant 346 can I show a high-yield savings account balance from American Express as my proof of funds?
Ella *********
Ella *********
@Christa *****
anonymous said checked or savings is fine
Daniel ***********
Daniel ***********
You were just unlucky ... try again
DTV_Be*******
DTV_Be*******
@Daniel **********
Lets be real, it isn’t luck. He submitted a fixed savings account, which means the money isn’t accessible for 1,2 or 5 years. That isn’t the type of account they want to see. They want to see you have access to money. When he submitted a bank certificate, they asked for bank statements for the last 3 months. Because he doesn’t have bank statements due to the type of account, he submitted four bank certificates, which is not even what they asked for. Then his digital nomad job is content creator, which means he plans to take videos in Thailand. That isn’t a remote job. He doesn’t meet the requirements on multiple fronts
Steven *********
Steven *********
DTV_BegPeckerbingo. Its so simple. Yet folks try to be sneaky
Steve ******
Steve ******
It's because someone first checks to make sure all documents are submitted before it's passed to another person to make the decision.
Anthony ******
Anthony ******
Don't they want to see monthly income?
GentleT********
GentleT********
OP
@Anthony *****
I already attached on the first time 
Han ********
Han ********
GentleTulip3294 - Right, but that's not reflected in your bank balance.
Frank-Steven ***********
Frank-Steven ***********
Only thing I can think of: they asked for a „detailed“ bank statement. Whatever that is, maybe they wanted to see all individual transactions. Did you supply that? Not that it should be any of their business. Anyhow, many embassies are just doing whatever they heck they want. Everything is inconsistent and nobody higher up the food chain seems to care to get things in order and harmonized.

You mentioned you tried and failed before on your home country, too? So, I am wondering about your travel and visa history with Thailand.

When in doubt, go for a soft power DTV with a money back agency, instead. I don’t like to suggest the use of agencies, but with embassies going that crazy, it may make economical sense at this point.
DTV_Be*******
DTV_Be*******
What is a video content creator? Is this all done online, remotely?
Karl *******
Karl *******
DTV_BegPecker Generally means someone with a GoPro or a phone gimbal... Maybe the Thais are getting wiser
Chris ******
Chris ******
@Karl ******
Most likely reason
Michael *******
Michael *******
Embassy has the right to decide whether approved or not, even all your documents are correct.
Smithy *****
Smithy *****
@Michael ******
right but a reason should also be given so the person can rectify the matter.
Luit *****************
Luit *****************
@Smithy ****
normally no reason given.
Michael *******
Michael *******
@Smithy ****
in general, it’s rare to provide reason but you can try again at other city, depend on officer how to review your case.
BrightCate***********
BrightCate***********
i think the issue is the veitnam embassy it self

it becoming more strict.

if u have a certificate bank statement and all of that why don’t go back to ur origin country and apply in ur home town embassy !

at least in ur home town ur embassy know how deal with citizens of ur country better than the Vietnam embassy !

i did it in home town and got it super smoothly.
GentleT********
GentleT********
OP
BrightCaterpillar2269 first I apply in my home and got rejected so this is second time  I prepare more document and still got rejected 
Greg ********
Greg ********
GentleTulip3294 your home country might have put a note on your immigration record that caused Vietnam to reject it too.
Knowledgeabl************
Knowledgeabl************
I applied with proof of funds letter and got approved with no statements , home country application and bank
Andi ***********
Andi ***********
@Greg *******
Possibly, i applied with just a Bank certificate and they would not accept my application unless i gave bank statements.
Greg ********
Greg ********
@Andi **********
and the Home Embassy might have noted that in his file.
Andi ***********
Andi ***********
@Greg *******
Bank certificate and Fixed Term account are 'problematic'
BrightCate***********
BrightCate***********
GentleTulip3294 😢 oh i feel so sad for you man

what bank statement did u send them what bank ?? is it a digital bank ?
James ********
James ********
GentleTulip3294 time to go to VIENTIANE Laos...
BrightCate***********
BrightCate***********
GentleTulip3294 bcs as u see what they asked for is a detailed bank statement (means they need to understand the details and how ur bank statement works and how u get ur money ! )

if u are done with them just pay an agency to do it for u.

search online for a trusted agency that can do it for u.

i did it with no agency but if i’m in ur situation i might look for a trusted one.

(but as i said the problem is 90% that they didn’t understand ur bank statement )
BrightCate***********
BrightCate***********
GentleTulip3294 that’s so weird (i’m talking about the rejection in ur home country u shouldn’t have got rejected)

anyways since u applying from Vietnam i believe u should add a paper in the bank statement pdf explaining how ur bank works and stating that its ur bank from a country and how it works so the embassy can understand ur statement.
GentleT********
GentleT********
OP
BrightCaterpillar2269 my home country Bank issued and stamped , sign too 
DTV_Be*******
DTV_Be*******
Did you not originally submit 3 months of personal bank statements when initially applied?
GentleT********
GentleT********
OP
DTV_BegPecker first original is  bank statement certificate in period one years since last year to last month , then request documents is last 3 months by transaction
DTV_Be*******
DTV_Be*******
GentleTulip3294 ok, so you didn’t supply the correct bank documents. What probably happened is a low level staff member does a review to see if all core documents were there. He/she saw that what you supplied for bank statements was not right and requested additional bank documents. Once received, your application moved on to a more senior person who reviewed the entire application and rejected you, hence why they asked for the documents and still got rejected
DTV_Be*******
DTV_Be*******
GentleTulip3294 Fixed deposit usually doesn’t count, as you need regular access to the money
Anonymous ******************
Anonymous ******************
GentleTulip3294 fixed deposit accounts don't qualify. They require a checking or savings account that you can access funds immediately.

Fixed accounts often don't allow easy access to the funds.
GentleT********
GentleT********
OP
DTV_BegPecker First bank certificate: one bank balance certificate issued one day before the visa application, and a 1-year bank transaction history statement for the account.

* My account is a fixed deposit account, so there are no transaction records. The account has been maintained for one year, and the only transaction was the initial deposit made one year ago.

Therefore, I additionally submitted four supplementary bank balance certificates as additional documents, showing that a balance of 700,000 baht had been maintained at the end of each month (May, April, March, and February).

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