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Why is Bangkok Bank not issuing the 65K visa support letter?

Nov 2, 2025
19 hours ago
Paul ************
ORIGINAL POSTER
So Bkk bank are not issuing letter for the 65K route as well now my agent tells me 🤯
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TLDR : Answer Summary
The conversation revolves around the issue of Bangkok Bank allegedly not issuing a required letter for the 65K visa support route. Several commenters refute this claim, asserting that Bangkok Bank continues to issue 12-month statements needed for visa applications. They suggest that expats should visit the bank directly rather than relying on agents, as agents may not be aware of the current banking procedures. The discussion includes advice on alternative banks and emphasizes the need for proper documentation.
Carsten ************
Print it yourself from the Bank App
David ******
Tried that, it was refused by immigration
Carsten ************
@David *****
go with the print out to another Bangkok Bank branch and tell them Immigration doesn't accept it, you need a Bank letter.
จิมมี่ *************
12 months credit note need from Bkk bank
Lynnette *******
"your agent"? Perhaps he can't get the paperwork but why don't people go get it from their bank?
Neil ********
Go into the bank yourself. Maybe they will not issue anything via an agent
Luigi ***********
Bangkok Bank (BBL), a major Thai financial institution, has historically been perceived as less straightforward for foreigners seeking legal assistance for long-term visa support and other complex services.

While the bank has seen various incidents in recent years, which were generally attributed to internal issues, I recommend all foreigners consider the two largest banks in Thailand: Siam Commercial Bank (SCB) and Kasikornbank (KBank). If you possess all the necessary official documentation, including proof of residency, a SIM card registered in your name, and a long-term visa, you should generally not encounter problems at any major banks branch.
Christopher ******
@Luigi **********
i easily opened an account with Kasikorn last month after my bkk bank account was locked and i decided i need a backup since bkk bank has been so unreliable (for other things as well). Took half an hour.
Vinny **************
I got 12 months bank statement in September for extension marraige visa
Rob **********
@Vinny *************
good, but you don’t need a 12 month bank statement for a Non O visa based on marriage to a Thai National, as the required funds of 400,000 baht only need to be seasoned for 2 months prior to your extension. I have been on this visa for many years and just recently extended it again.
Pertti *************
@Rob *********
40k monthly is approved too
Vinny **************
@Rob *********
I used the 40.000 baht for the second year
Art *******
Time to change agent. He has no clue.
Jon *****
If that was the case hardly any expats would have a Visa🤣🤣🤣
Pertti *************
@Jon ****
Expats yes but not broke sexpats🤡
Peter *******
What letter are you talking about. For 65k method all you need is 12 months statements.
Robin ********
@Peter ******
that is what i understood too
กะลาสี *****
@Peter ******
you do realize that requirements for visas, extensions of stay, proof of residence letters, etc vary by which immigration office you utilize... right?
Peter *******
@กะลาสี ****
yes I know but most only require statements, an account certificate and copies of updated passbook. BBL used to produce a letter detailing monthly transfers, think that is the letter they no longer produce as it is not a requirement.
Pertti *************
@Peter ******
yes 40k monthly here spouse visa is ok. Just checked and friend doing same for years👍 I have different visa but have been comparing options..
Pete *******
Your agent lies, Bangkok Bank issue 12 month statements as normal.
Dac *******
@Pete ******
actually I was just in my Koh Samui branch and they no longer provide a 12 month statement. They will only do 6 months.

They indicated that you now go to your BKK App and request it from there and it will be emailed to you. I did it and it was sent in a few days to my email.

So no issues, just a change in how you get it. They still update your bank book and give you the certified bank letter.
Dac *******
@Pete ******
nice to know. I have to go in tomorrow for other business. I’ll ask. Thx
Pete *******
@Dac ******
they will only do six month statements on demand. To get a 12 month statement you need to order one in advance and it takes 5 working days to arrive.
Rob **********
@Pete ******
correct information
Joann ********************
@Pete ******
they issued a statement but not a letter of foreign deposits as they had done in the past immigration in Jomtien refused to go through our statements to see deposits. They said we had tonhave the letter of deposits from the bank
Andy ********
@Joann *******************
I understand exactly what you mean. This appears to be a Pattaya issue and maybe just a few branches in Pattaya.

In your position I would go through the full statement and highlight all the monthly deposits. I have got friends who I know have done this and Jomtien Immigration have accepted it. Little bit of work on your behalf but a lot less work for the immigration officer.

In future why not open a second account and use one account for your visa requirements and a second one for all your spending.
Pete *******
@Joann *******************
Bangkok Bank issue “Certificate of Deposit” for Immigration requirements. No change to previous process, really don’t know what your issue is.
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