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Why is Bangkok Bank not issuing the 65K visa support letter?
Bangkok BankVisa SupportFinancial InstitutionLong-term VisaExpat AdviceAgent IssuesDocument Requirements
Nov 2, 2025
6 months ago
Paul ************
ORIGINAL POSTERSo Bkk bank are not issuing letter for the 65K route as well now my agent tells me 🤯
TLDR : Answer Summary
The post discusses a claim that Bangkok Bank is no longer issuing letters necessary for the 65k method used by expats to extend their visas. Comments express skepticism towards the agent's accuracy, with many asserting that Bangkok Bank continues to provide the required 12-month bank statements. Several suggestions are made, advising individuals to deal directly with the bank themselves or consider alternative banks known to assist expats effectively.
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Carsten ************
Print it yourself from the Bank App
David ******
Tried that, it was refused by immigration
Bill *****
@David *****
take the print to your branch and ask them to stamp it with the bank stampCarsten ************
@David *****
go with the print out to another Bangkok Bank branch and tell them Immigration doesn't accept it, you need a Bank letter.David ******
@Carsten ***********
a bank letter i already had.Still refuse my printout.Reply to
David ******
Reply
จิมมี่ *************
12 months credit note need from Bkk bank
Lynnette *******
"your agent"? Perhaps he can't get the paperwork but why don't people go get it from their bank?
Neil ********
Go into the bank yourself. Maybe they will not issue anything via an agent
Luigi ***********
Bangkok Bank (BBL), a major Thai financial institution, has historically been perceived as less straightforward for foreigners seeking legal assistance for long-term visa support and other complex services.
While the bank has seen various incidents in recent years, which were generally attributed to internal issues, I recommend all foreigners consider the largest banks in Thailand: Siam Commercial Bank (SCB) Kasikornbank (KBank) and UOB Bank.
If you possess all the necessary official documentation, including proof of residency, a SIM card registered in your name, and a long-term visa, you should generally not encounter problems at any major banks branch.
While the bank has seen various incidents in recent years, which were generally attributed to internal issues, I recommend all foreigners consider the largest banks in Thailand: Siam Commercial Bank (SCB) Kasikornbank (KBank) and UOB Bank.
If you possess all the necessary official documentation, including proof of residency, a SIM card registered in your name, and a long-term visa, you should generally not encounter problems at any major banks branch.
Nick *******
@Luigi **********
Rubbish. Bangkok Bank is the largest Bank in Thailand. Which also has a business branch in the City of London Uk. Do your research before commenting.Luigi ***********
@Nick ******
Your comment is absolutely rubbish. Hold it close to your heart because the BBL has a representative in the City of London 😂😂Nick *******
@Luigi **********
obviously you know nothing about Thailand. Have you ever even been here? Stop Tolling Fool.Luigi ***********
@Nick ******
I think you're missing a cog in the works. I've lived in Thailand for over a quarter of a century, and I opened my first Savings account at BBL Bank in 2000. After a few months, I decided to close it and choose other banks to simplify my operations. Try to keep your feet on the ground, and don't let your bald imagination run wild.If BBL had operated as other banks in Thailand have, registering customer data with all the necessary precautions, including facial recognition, the scam wouldn't have happened today. BBL and its employees, in an attempt to attract large numbers of customers, opened haphazard savings accounts.
Reply to
Luigi ***********
Reply
Jack ********
@Luigi **********
Bangkok Bank is the largest bank in ThailandLuigi ***********
@Jack *******
Good luck with BBL BankReply to
Luigi ***********
Reply
Christopher ******
@Luigi **********
i easily opened an account with Kasikorn last month after my bkk bank account was locked and i decided i need a backup since bkk bank has been so unreliable (for other things as well). Took half an hour.Reply to
Christopher ******
Reply
Vinny **************
I got 12 months bank statement in September for extension marraige visa
Glenn *****
@Vinny *************
that is not what the OP was asking. Some IOs have insisted a special letter for the 65K method. It is, or was, a special letter. NOT a statement. If you have not used the *****
K method in leu of depositing 800k, you would never see this letter.Rob **********
@Vinny *************
good, but you don’t need a 12 month bank statement for a Non O visa based on marriage to a Thai National, as the required funds of 400,000 baht only need to be seasoned for 2 months prior to your extension. I have been on this visa for many years and just recently extended it again.Pertti *************
@Rob *********
40k monthly is approved tooRob **********
@Pertti ************
but not all immigration offices will except this method.Brad *******
Hua Hin does
Hoon *****
@Brad ******
Can you please what Hua Hin Immigration does? Thanks.Reply to
Hoon *****
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Vinny **************
@Rob *********
I used the 40.000 baht for the second yearReply to
Vinny **************
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Art *******
Time to change agent. He has no clue.
Jon *****
If that was the case hardly any expats would have a Visa🤣🤣🤣
Peter *******
What letter are you talking about. For 65k method all you need is 12 months statements.
Sean **********
@Peter ******
However there are changes. Since Wise decided to start routing deposits through Kbank beginning this September. Resulting in deposits no longer identified as International. I switched from Bangkok Bank to Kbank where the deposits are still coded correctly. Went to Bangkok Bank to request a ‘Credit Advice Letter’ ad a test of whats to come. BBL would not produce the said letter for the 4 monthly deposits I had made so far.
Peter *******
@Sean *********
guess so far I have been lucky. Did a transfer from UK to BBL today, arrived as International Transfer.Martin **********
@Sean *********
, If your year is not finished, cannot switch bank. So I loose a bit of money, and transfer from bank in Europe to bank here.Sean **********
@Martin *********
I did now switch banks, there is no choice for me.Sending from the US
- WISE routes through Kbank and does not arrive at BBL as International source of funds.
- JP Morgan Chase SWIFT transfer to BBL arrive labeled BAHTNET which BBL says cannot be certified as an international source of funds.
I have switched to depositing in Kbank since they still label the funds as international.
No doubt the next extension application appointment may be trying.
Martin **********
@Sean *********
I noticed this. BKK bank, used like your name, and first name. Now they changed the name of my account, exactly like passport. Then my money from Wise, came back, as unknown person. From the moment, I delete the old beneficiary in Wise, and created, with name in Passport, the transfer, was not international any more, but localReply to
Martin **********
Reply
Sean **********
@Peter ******
immigration Bangkok told me at last renewal that they want a ‘Credit Advice Letter’ including the 12 monthly deposits at my next renewal.Robin ********
@Peter ******
that is what i understood tooกะลาสี *****
@Peter ******
you do realize that requirements for visas, extensions of stay, proof of residence letters, etc vary by which immigration office you utilize... right?Peter *******
@กะลาสี ****
yes I know but most only require statements, an account certificate and copies of updated passbook. BBL used to produce a letter detailing monthly transfers, think that is the letter they no longer produce as it is not a requirement.Brandon ************
@Peter ******
Some immigration offices do require it, as they don't want to search through potentially dozens of pages of bank statements to find the transfers.Bill *****
@Brandon ***********
I highlight mine and no problemsMartin **********
@Brandon ***********
That is why, I do as little on the account, where I get my transfers on, and have another, for my expenses.Pertti *************
@Peter ******
yes 40k monthly here spouse visa is ok. Just checked and friend doing same for years👍 I have different visa but have been comparing options..Reply to
Pertti *************
Reply
Pete *******
Your agent lies, Bangkok Bank issue 12 month statements as normal.
Sean **********
@Pete ******
no, he is not lying. I have already requested the letter Immigration has requested and BBL refused to providePete *******
@Sean *********
did you qualify to receive it?Sean **********
@Pete ******
qualify? What does that mean? Do you mean do I have 12 monthly international deposits? Yes I do! 2nd year on the monthly deposit method
Reply to
Sean **********
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Martin **********
@Sean *********
Yes heard it from different sources. A friend of mine, was refused, without that letter in immigration, and was forced to use an agent, which he never does. Now can depend on which outlet.Reply to
Martin **********
Reply
Dac *******
@Pete ******
actually I was just in my Koh Samui branch and they no longer provide a 12 month statement. They will only do 6 months. They indicated that you now go to your BKK App and request it from there and it will be emailed to you. I did it and it was sent in a few days to my email.
So no issues, just a change in how you get it. They still update your bank book and give you the certified bank letter.
Charles **********
@Dac ******
from the online App you can request all the months of transactions and they will be sent to you online and you can print them out. I went to a Bangkok bank and the employees that sit at a desk did it for me but I could figure it out if I but my mind to it. It looked easy.Dac *******
@Charles *********
yes. I did it that way as well. Comes to your email fairly quicklyReply to
Dac *******
Reply
Sean **********
@Dac ******
the typical 800k certified bank letter does not work for the 65k monthly methodDac *******
@Pete ******
nice to know. I have to go in tomorrow for other business. I’ll ask. ThxPete *******
@Dac ******
they will only do six month statements on demand. To get a 12 month statement you need to order one in advance and it takes 5 working days to arrive.Rob **********
@Pete ******
correct informationReply to
Rob **********
Reply
Joann ********************
@Pete ******
they issued a statement but not a letter of foreign deposits as they had done in the past immigration in Jomtien refused to go through our statements to see deposits. They said we had tonhave the letter of deposits from the bankAndy ********
@Joann *******************
I understand exactly what you mean. This appears to be a Pattaya issue and maybe just a few branches in Pattaya.In your position I would go through the full statement and highlight all the monthly deposits. I have got friends who I know have done this and Jomtien Immigration have accepted it. Little bit of work on your behalf but a lot less work for the immigration officer.
In future why not open a second account and use one account for your visa requirements and a second one for all your spending.
Sean **********
@Andy *******
not just a Pattaya issue. Bangkok Bank in both Buriram and Bangkok refused to provide the ‘Credit Advice Letter’ for 12 monthly deposits that Immigration is requesting.Reply to
Sean **********
Reply
Pete *******
@Joann *******************
Bangkok Bank issue “Certificate of Deposit” for Immigration requirements. No change to previous process, really don’t know what your issue is.Sean **********
@Pete ******
its simple, BBL is not issuing the ‘Certificate of Deposit’ to certify 12 monthly foreign deposits. At least not at the branch I have checked.Pete *******
@Sean *********
the certificate of deposit has nothing to do with 12 monthly foreign deposits, it merely confirms your account balance at date of letter. A Credit Advice Note maybe what people are referring to as “the Immigration letter” for the 65k extension option.Sean **********
@Pete ******
correct, so I do understand why you brought it up in response to the a post about 12 monthly 65k depositsAnd yes the ‘Credit Advice Letter’ previously certified the 12 monthly foreign deposits,
Pete *******
@Sean *********
here is what I don’t understand. Why are you asking Bangkok Bank for a credit advice note? Your 12 month bank statement will show all foreign transfers coded as FTT. If you have a foreign transfer not coded FTT it has nothing to do with Bangkok Bank. It has to do with the method you used to transfer which went via another bank. That is the bank you need to contact to get the credit advice note showing the foreign transfer and then the domestic transfer to your Bangkok Bank account. If none of the 12 month transfers are coded by BB as FTT you will need a credit advice note for each transfer. So again I don’t know why you are asking Bangkok Bank for something that has nothing to do with them.Sean **********
@Pete ******
ummm because that is what immigration asked me to provide. Your are correct that the problem began because WISE made a change and started routing through K-bank September 2025.
Therefore I currently have 4 monthly correctly labeled as ‘Foreign T/T’ and September & October incorrectly.
I request a ‘Credit Advice Letter’ for the 1st 4 deposits in Bangkok who directed me to the account branch in Buriram. Buriram also was not able or willing to provide the letter. BBL instead provided 4 individual credit notes.
K-bank also provide a credit note for the September deposit (only when I found my way to their ‘International Service branch’ in Bangkok. Again BBL displayed absolutely no interest in assisting me to tie the K-bank credit note to the local deposit from K-bank to BBL.
There I made additional foreign deposit directly in K-bank for September and October and will continue the balance of the year.
Adding receipts for the transfer out each month from WISE to show the funds directed to BBL Or K-bank
And statement covering the individual months in question for each bank with the deposits highlighted for the immigration officer.
BTW - tried several other method of transferring funds to BBL and none of them have been labeled correctly as FTT since the start of this issue in September
Last year there was no issue getting the certifications needed from BBL
Matthew *********
@Pete ******
what do you mean no change. They have totally changes it. They want you to sign promise not and keep money longer than immigration rules for deposit. They changed game totally. Now they get an immigration officer enforcer badge as well 555. Wonder why so many people have closed their accts. It was not because of their good serviceReply to
Matthew *********
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