Answered7 years ago
Why am I receiving a message that my username and passport are already used while booking a queue number in Thailand?
Im trying to book at que number and this is what i got
Answer summary
The user is encountering an issue while trying to book a queue number, receiving a message indicating that their username and passport are already in use. A commenter suggests that the user needs to log in to their existing account rather than trying to create a new one with the same credentials.
5 repliesnewest first
Click comment and we will ask for your email, then OTP, then name.
Robert *******
nice color screen and username and passport is already used. You need to log in, not set up a new account with already used names and passport.
Scott ********
OP@Robert *****
thank you. I believe that's exactly the thing.Robert ******
@Scott *******
this is because the site expects you to change the default password right after your first login. Email the support team they normally get back to you within a few hours - this will let you login again.
Make sure you change your password right after. Else you will have to repeat the steps all over again.
Ron *******
Reset your password
Scott ********
OP@Robert ******
thank you, thats what I've been trying to do. Sign in 😊Activity
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