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What should passengers do after the cancellation of Thai Airways TG917 flight from LHR to BKK?

Flight CancellationThai AirwaysTravel DisruptionEU261 CompensationEVA AirAirline SupportUK to Thailand FlightsIran-Israel ConflictRerouting Options
Apr 13, 2024
8 months ago
Mike ********
ORIGINAL POSTER
Thai airways TG917, LHR/BKK@ (21.30) hrs flight cancelled,12/4/24 that’s going to have knock on effects,. Been running like clockwork for ages, shame,I wonder if EVA will take some of the passengers, if so EVA (BRO68) is going to be chocka,.(update) the thai jet is still parked on stand opposite the terminal)
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TLDR : Answer Summary
The cancellation of Thai Airways flight TG917 from London Heathrow to Bangkok on April 12, 2024, has raised concerns among travelers about the implications for their travel plans. Community comments discuss the stress associated with last-minute cancellations and suggest that affected passengers should pursue EU261 compensation. Others mention the possibility of alternative arrangements with EVA Air, highlighting code-sharing practices among airlines. The ongoing geopolitical situation is noted as a contributing factor to increased flight cancellations.
JC ***************************
Many airlines are cancelling flights at the moment because of the Iran/Israel situation as they prepare/reroute new options
8 months ago
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Mike *****
I know Qantas have cancelled Perth to LHR.problem with Iran.
8 months ago
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Kev ********
@Mark ************
 you were lucky day early
8 months ago
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Neil ********
Perhaps the UK is full 😂
8 months ago
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Bob *******
@San****
, you were lucky!
8 months ago
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David *********
Every EVA and ANA flight I’ve taken in last 2+ years has been code share with at least 4 other airlines including Thai. If you booked directly with carrier they should be able to get you on your way. Friends that have booked with agents and in this situation are just out of luck.
8 months ago
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Ken ***********
@David ********
 I used to work at the airport and if the flight is canceled, it made no difference how you bought the ticket. If you are making voluntary changes, it could make a difference.
8 months ago
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Christopher ***********
@Ken ******
 Spot on Ken! I’ve booked direct with airlines and also via agents. Several times connections missed due to late/cancelled flight legs. The airport where you’re at reschedules your flights. How you booked your flights doesn’t come into it.
8 months ago
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David *********
@Ken ******
 I’ve seen others have different experiences. I think it’s best to book with the airline directly.
8 months ago
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David *********
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Mike ********
ORIGINAL POSTER
Whats the code sharing thing about ?
8 months ago
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Andrew *******
@Mike *******
 it’s about airlines maximising ticket sales. They can sell tickets for flights they don’t ever intend to fly. Increases the routes they can offer with no investment cost. Then they take up seats on other airlines planes that would otherwise be empty. Those other airlines are likewise selling seats on the first airlines planes on routes the other airline doesn’t fly. Everybody gets rich. Well, not you, but the airlines, they making bank.
8 months ago
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David *********
@Mike *******
 you book ticket with one airline and they hire another airline to take their passengers.
8 months ago
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Harvey *****
@David ********
 yeah i think that is kinda wrong . I purposely booked Eva cos prefer the food and get put on Thai . It’s not what I paid for .
8 months ago
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Michael ********
@Harvey ****
 normally if it's a code share the number after the Airline prefix (example TG =Thai) is 4 numbers, if it's 3 then the route is operated by the actual airline you're booking There is also a note on the ticket that says it will be operated by.......
8 months ago
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David *********
@Harvey ****
 did you book through EVA?
8 months ago
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Harvey *****
@David ********
 erm through sky scanner prob but selected Eva flights
8 months ago
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Harvey *****
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Chris *********
Any involved don’t forget to claim your eu 261 compensation afterwards
8 months ago
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Mark ********
@Chris ********
 I got a payout from Wizz Air, for a 3-hour delay IST - LTN in 2 weeks.
8 months ago
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Paul ********
@Chris ********
 I did mine on a 7 hr delay and got £550 and Emirates were very good and paid in 6 weeks. Three week after email they said they would clarify the claim. All good.
8 months ago
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Chris *********
@Paul *******
 well done Paul. I got my payout from Lufthansa but they were very awkward to pay out took about a year.
8 months ago
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Paul ********
@Chris ********
 wow really I have done 2

With Emirates and both paid within 6 weeks
8 months ago
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Chris *********
@Paul *******
 yeah Lufthansa were quite nasty at times. Did it with Ryanair once paid in 2 weeks no issues
8 months ago
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Chris *********
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Ken ***********
Last minute cancellations are a major headache for all involved. The test of a good / great airline is how well they recover and assist those affected.
8 months ago
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Ken ***********
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