What Should I Do After My Eva Air Flight from Bangkok to Toronto Was Canceled Due to Current Circumstances?

Question

Just had my return leg flight canceled by Eva Air from BKK to Toronto (transit in Taipei) scheduled for Apr 16th. Purchased through the infamous Expedia whom Eva states is responsible for processing flight changes/refunds. Has this happened to anyone else here and what's your game plan? Expedia's website looks to be down, go figure. My current 30-day exemption stamp expires April 16th. Any word on that Canadian embassy travel disruption affidavit yet? It come in real handy right about now..

Ask Thailand · Answer

A user recently experienced their return flight on Eva Air from Bangkok to Toronto being canceled, raising concerns about processing refunds through Expedia and the expiration of their visa exemption stamp. Community members discussed the situation, including the impact of COVID-19 travel restrictions and advised on contacting the airline directly for assistance, while highlighting the need to apply for a travel disruption affidavit at the Canadian Embassy in Bangkok.

Robert ******* · Answer

Thanks for this flight information. Let's try visa advice next time

Robin ******** · Answer

Thank you for contacting the Embassy of Canada.

Issuing a letter to allow you to stay in the country is not one of the services we provide. What we can provide is an affidavit letter where you need to apply for it in person at the Embassy in Bangkok. It is free of charge. You will need to bring your passport with you when you come to apply. The Embassy can not guarantee if the letter will be accepted. It is up to the Thai Immigration whether they will consider accepting the issued letter or not.

We encourage you to register your stay in Thailand. Please find info. in the following link, [url redacted]

Sincerely,

Consular Section/ section consulaire

Embassy of Canada to Thailand | Ambassade du Canada en Thaïlande Consular assistance | aide consulaire: [email redacted]

Passport and Citizenship | Passeport et citoyenneté : [email redacted]

Telephone | Téléphone : +66 (0) 2646-4300 Facsimile | Télécopieur : +66 (0) 2646-4345 15th Floor, Abdulrahim Place, 990 Rama IV Road, Bangkok, 10500, Thailand 15e étage, Place Abdulrahim, 990 Rama IV Road, Bangkok, 10500, Thaïlande

Joseph ***** · Answer

Well...

the flights between TPE/BKK and TPE/CNX both are not very profitable. There were so many costomer to begin with. Both China Airlines and EVA which operate out of TPE prefer destinations in China. In fact, out of five airlines that has flights from TPE to CNX, two went out of bussiness. It surprises me little that EVA would cancel flight out BKK once travel restriction is in place.

Also, I have a CNX to TPE ticket from EVA and I have not being able to contact them in their Taipei main office to make change.

Heng ********** · Answer

Does it had anything to do with this? Since he will transit at Taipei, capital of Taiwan

[url redacted]

Benjamin ****** · Answer

>Expedia's website looks to be down, go figure.

Talk to Expedia, not to Thai Visa Advice.

>It come in real handy right about now..

As long as there are still flights leaving Thailand to Canada, I can't imagine that letter being issued.

Eletherios ********* · Answer

So it seems that EVA is not flying out from BKK internationally? Any more info to share? Thanks

Hope you get your refund

What Should I Do After My Eva Air Flight from Bangkok to Toronto Was Canceled Due to Current Circumstances?

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