Hi, I completed all information required for my Visa from Uk to Thailand, uploaded all documents, but the payment tab is greyed out so I cannot pay when I try to click on it, do I have to wait for something from Embassy before I can Pay ? Thank you
Answer summary
If the payment tab for your Thai visa application is greyed out, try these solutions: 1) Click the small box next to your application to activate the payment tab. 2) Avoid using Safari as some users reported issues with it. 3) If the issue persists on your PC, log out and try making the payment on your mobile device. 4) Make sure you have completed all required sections of the application, as missing information could prevent payment. 5) Remember, you're only able to apply for the visa within 90 days of your intended arrival in Thailand. If the problem continues, consider clearing your browser cache or logging in again.
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Click comment and we will ask for your email, then OTP, then name.
TalentedT*********
Click the small box to the far left beside your application. The pay tab will then become live
I had same problem. I used my PC to do the application form, when I came to pay, mine was also greyed out and I could not pay. I closed my application down on PC and logged back in on my mobile phone and I was able to pay from there, it wasn't greyed out. Good luck 🤞
John Downes With what system you paid ? some cards like Wise or Revolut can have problems, wait a few days and if it could come not clear phone the embassy Also American express card could get refused but than you do not get charged . Visa or Mastercard are working best What problems occurred : Payment Gateway Rejection / Glitches : but than the payment is directly refused 3D Secure / OTP Failures: Wise transactions require app-based verification or 3D Secure authentication, which can time out or fail to trigger properly when interfacing with the Thai e-Visa portal's payment processor. Confusion with Bank Transfers vs. Card Payments: Wise provides a digital/debit card as well as local/international bank transfer capabilities. If you attempt a direct bank transfer or wire instead of a standard card payment, the Thai e-Visa portal generally does not support manual wire transfers or Wise-to-bank account pushes for visa fee settlement (expecting a direct online card transaction instead).
Rob Davies you don't HAVE TO. You can apply up from 3 months before your planned flight to Thailand. You just can't apply when the system detects by your flight date that you are still more than three months away