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What should I do if my visa application in Laos is marked as incomplete?

Sep 2, 2025
8 months ago
Jeff *************
ORIGINAL POSTER
Sorry this is what I got back today from my visa application in Laos, do I need to do everything over again and resubmit? I’m new sorry. Does anyone have a agent over in Vientiane Laos that is responsible to help Thanks
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TLDR : Answer Summary
The user received feedback indicating that their visa application in Laos is marked as incomplete. They are uncertain about whether to resubmit everything and are seeking recommendations for an agent in Vientiane to assist them. Community comments suggest checking the submitted application for missing information, ensuring the application is viewed properly (preferably on a PC), and checking email for specific error messages related to the application.
Mary-Ann *******
The site was down for 2 days?
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Wannikea *********
Landscape mode and choose desktop site on your mobile. You may have submitted your application but you haven't paid for it yet so it's basically in limbo
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Wolfgang ********
Look in your email account, the E-Visa send, what's not correct ...
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Paul *******
Not sure what the current process is. When I did it years ago, there was a label saying " your bag has been searched" and there was a paper in my PC stating current regulations. That was Korean air. I suppose you could call the airline and say you made a mistake and ask if the PC is being held at the airport, but that may not be a good idea as there may be fines rather than warnings. On another note, good luck on your visa. Its becoming a real pain in the neck getting visas. Hope it works out.
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Jeff *************
ORIGINAL POSTER
@Paul ******
thanks, I’ve got my fingers crossed 🤞
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Lynnette *******
@Jeff ************
your PC would have been removed before flight left whatever airport you departed from. Your case will have been scanned and pc removed before flight left.
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Randy *******
@Jeff ************
 I use the Visa agent to Thailand  also had an office Luang Probang, Loas. I had to stay Five days  I got my typo visa. For me agents were worth the money.  when you come back, you only have about 15 days to get your bank account open and then you can let your money in the account for two months 
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Randy *******
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Ricky ******
Do the application on a pc.
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Doug ********
It doesn't look like you have even completed or applied...if you had you would have a QR code sent to you so you can go and pay. Have you done that yet?
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Jeff *************
ORIGINAL POSTER
@Doug *******
I’m not computer savvy and I’ve been using my phone, the hotel computer doesn’t have any way to download anything
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Doug ********
@Jeff ************
..I did mine on the phone but I'm confused what you are actually asking.

Hope you sorted
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Doug ********
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Jeff *************
ORIGINAL POSTER
@Ricky *****
I wish my pc wasn’t stolen out of my checked bad as I was flying to Thailand last month
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Ricky ******
@Jeff ************
Sorry to hear that, but electrical equipment is not supposed to be in hold luggage.
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Paul *******
@Jeff ************
, PCs are not allowed in "checked in" bags due to the lithium batteries. So maybe using the word "stolen" may be inaccurate if security removed it from your checked in page...Maybe the PC was stolen later, but reguardless, its dangerous to put a PC in a "check in" bag. I.m not necessarily intention]y laying a trip on you, as I used to put an old and very heavy PC in a checked in bag myself in the past, but its restricted and dangerous.
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Jeff *************
ORIGINAL POSTER
@Paul ******
sorry doni need to go to the airport and get it? They never paged me to come get it
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Maksym ***********
@Jeff ************
they will not page anyone. That's your responsibility to follow rules - no lithium batteries inside luggage, so you should ask to return it. They just remove it and that's all
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Maksym ***********
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Ant ***********
You may need a bigger device to view properly or turn your phone sideways ( if you are viewing on a phone )

In your picture - To the left of the delete button ( rubbish bin ) where there is a box to tick - open that file
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Jeff *************
ORIGINAL POSTER
@Ant **********
thanks, I did that and you are correct I opened it and it’s pending
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Jeff *************
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Wayne *********
Says incomplete so you need to look at what you did not include
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Brandon ************
We can't see anything...
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Jeff *************
ORIGINAL POSTER
@Brandon ***********
I already submitted my application yesterday and when I went to mange my visa this is all that came up
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Pete **********
@Jeff ************
click on that box and it will show you what you need to submit
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Jeff *************
ORIGINAL POSTER
@Pete *********
thanks, got it and now on my way home to mae wong
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Jeff *************
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Bryan *******
@Jeff ************
also look at your email. When I had to submit extra documentation they sent me an email with everything I needed to do included
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Jeff *************
ORIGINAL POSTER
@Bryan ******
thanks for the help, got it a day on my way back to mae wong
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Jeff *************
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