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TLDR : Answer Summary
The message indicates that your visa application has been cancelled, typically due to errors in personal information such as name, date of birth, or passport number. This means it was not processed or reviewed. There are no refunds for the application fees, and you may need to reapply if you wish to obtain a visa. It’s crucial to check all your details thoroughly to avoid similar issues in the future.
Using the word canceled regarding your application almost certainly means there was some mismatch between your passport biodata page and the relevant fields filled in the application. The passport photo is machine read by OCR and that data is then propagated through the form. It is prone to errors. You must triple check that part of the application and correct any OCR and >>>MRZ>>> errors after you upload the passport biodata page.
It means any of the personal information details such as name (spelling, etc.), date of birth, passport number were wrong, so they do not processed / reviewed your application.
The ask:thailand community, consisting of multiple Q/A groups with over 100,000 members, powers this platform. It is not an official government resource. Our members actively contribute to this resource, and while we strive for accuracy, we cannot guarantee its complete reliability. Assistance to travelers is provided as a community service.