This is NOT an official government website. We are an independent resource providing information and assistance to travelers.

What should I do if my online 90-day report for my Non O retirement visa in Thailand was rejected?

Non O visa 90-day reporting visa issues expat guidance immigration office

May 2, 2025

22 days ago

Martyn **********

ORIGINAL POSTER

I'm staying in Thailand on a one year Non O retirement visa extension. Yesterday, I filed an online 90 day report (due May 13) and today I received an email saying it had been rejected and that I should contact my nearest immigration office immediately. 

Should I be worried or is the email wording standard practice?

1,693

views

likes

all likes

replies

images

users

TLDR : Answer Summary

A user in Thailand on a Non O retirement visa extension faced a rejection of their online 90-day report and questioned whether to be concerned about the standard email response they received. Community responses clarified that the rejection notice used standard language and that they could still file their report in person before the due date without incurring any fines.

NON-O RETIREMENT VISA RESOURCES / SERVICES

Go to the Retirement Visa Section for information on requirements, including age restrictions, financial requirements, and necessary documentation.
For immediate assistance, contact Thai Visa Centre directly via LINE at @ThaiVisaCentre or Email them.
Explore recent discussions by using the Non-O Retirement Visa tag in the search box at the top of the page.
Join the Thai Visa Advice Facebook Group to ask your questions, and get advice from others.

Pelle Eriksson★★★★★

Absolutely Bangkok's best service I highly...

recently on Facebook

Luca G.★★★★★

I used this agency for my DTV Visa...

recently on Google

Trusted Retirement Visa Agent

OVER 100,000 EXPATS SERVED

#1 VISA AGENT IN THAILAND

Tod *********

Congrats on finally getting it approved

Thumbz up (y) for you not giving up on it and keeping at it

We are done with this thread, 🙂

16 days ago

Graham ******

Was this your first 90 day report as this usually has to be done in person not online?

22 days ago

Martyn **********

ORIGINAL POSTER

@Graham *****

No, I'm on my second year extension and my last online report went through the first time.

22 days ago

Tod *********

@Martyn *********

and you made sure to CHANGE the expiration date of your extension in the system when you filed this most recent report?

Many people (who use the auto fill especially) don't catch that and they apply with last years expiration date for their extension rather than the expiration of the new year 😮

Gotta make sure these dates are correct

21 days ago

Reply to

Tod *********

Nope don't be worried at all

That's just standard "boilerplate" language

If your 90 day report is due on the 13th you can file in person up to the 20th without any failure to file fine.

Just go file one before then at your immigration office and you'll be good

22 days ago

Martyn **********

ORIGINAL POSTER

That's good to know. Thanks.

16 days ago

Martyn **********

ORIGINAL POSTER

@Tod ********

Cheers, that makes me feel better.

22 days ago

Paul *******

@Martyn *********

recently returned from overseas and had online 90 day rejected. The AI program is fussy, so just went to immi office and 5 minutes later walked out all done , no questions. Enjoy Thailand

22 days ago

Tod *********

@Paul ******

a lot of people who come in from abroad and restart the 90 day count down get rejected now with this reason

21 days ago

Martyn **********

ORIGINAL POSTER

@Tod ********

Something went wrong there.

One of the questions is Soi/Road..... Our village doesn't have those and so I have been entering - N/A Not Applicable.

Is that okay?

Another question is Stay Visa Expire and I enter the date stamped in my passport for when my 12 month extension ends.

Is that correct?

Lastly, I have entered my details on the last part of the form - Contact Person/Given Name/Phone Number

Is that correct?

18 days ago

Tod *********

@Martyn *********

and are you writing the address EXACTLY as the TM30 you have filed has it listed?

NO do not put N/A leave it blank if you aren't putting something there

Yes, you put the date your current extension stamp expires

You can just check that box that says use the application person info for that "details thing"

17 days ago

Martyn **********

ORIGINAL POSTER

@Tod ********

Yes, as filed originally.

17 days ago

Tod *********

@Martyn *********

I am not a mind reader BUT I would hazard a guess that you have a visit to your immigration office to file a 90 day report in person in your near future.

17 days ago

Martyn **********

ORIGINAL POSTER

@Tod ********

No immigration trip for me. Yesterday, I followed your advice and ticked the 'Use login information ' box, but it wouldn't allow me to leave the Soi/Road box empty. I entered Moo 6 and submitted my form. I submitted at 10:00 AM and received my approval just after two that afternoon.

A big thanks for your help and enjoy the remainder of the day.

16 days ago

Tod *********

@Martyn *********

it was that Moo <- village number that did it 😛

congrats

NOW one more thing,

as long as you don't exit/re-enter the country; the NEXT time you go to do a 90 day report, just log in, enter your passport and select your nationality THEN press that magnifying glass icon and it will AUTO FILL the data from the last approved report 😛 (the one you got to finally go thru)

That way you're sure it's written the same way.

16 days ago

Reply to

Tod *********

@Martyn *********

you can even try again online if you want, there's nothing that says you can't try again to get it to go thru online 🙂

I once had THREE rejections and then finally got it approved (I kept writing the address a bit different until it matched what they had 😛 )

22 days ago

Martyn **********

ORIGINAL POSTER

@Tod ********

I have now had 4 attempts and all have been rejected. May I ask a couple of questions.

18 days ago

David *******

@Tod ********

welcome to Thailand

22 days ago

Reply to

David *******