What should I do if my 90-day online reporting for my work visa was rejected in Thailand?

The individual recently completed their 90-day online reporting for their work visa but received a rejection email the following day. They are unsure whether they can reset the reporting period by traveling to a nearby country or if they must go in person to the Chamchuri immigration office with required documentation. Comments indicate that since the due date was missed, online reporting is no longer an option, and physical reporting at the immigration office must be done within 7 days to avoid issues.