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What should I do if my e-visa payment shows as 0 after applying for a non-O visa based on marriage?

Jul 26, 2025
7 days ago
Adam *********
ORIGINAL POSTER
Hi. Was wondering, applied e-visa, submitted and payment done.

But the payment value is 0. Downloaded receipt and stated is payment value 0 as well.

Before making payment, I saw it says payment exempted.

Applied for non O based on marriage. Anyone encounter this before?
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TLDR : Answer Summary
The user is experiencing an issue with their e-visa application where the payment shows as zero and states 'payment exempted'. They applied for a Non-O visa based on marriage and are seeking clarity on whether others have faced a similar situation. Comments suggest that some countries have agreements with Thailand that could exempt them from visa fees, and there are questions about the official eVisa site and payment methods used.
NON-O RETIREMENT VISA RESOURCES / SERVICES
  • Go to the Retirement Visa Section for information on requirements, including age restrictions, financial requirements, and necessary documentation.
  • For immediate assistance, contact Thai Visa Centre directly via LINE at @ThaiVisaCentre or Email them.
  • Explore recent discussions by using the Non-O Retirement Visa tag in the search box at the top of the page.
  • Join the Thai Visa Advice Facebook Group to ask your questions, and get advice from others.
Brandon ************
What is your passport country? Some countries have agreements with Thailand for all visas to be free.
Adam *********
ORIGINAL POSTER
@Brandon ***********
Malaysia. Applying through Thai Embassy KL.
Adam *********
ORIGINAL POSTER
Max *************
How did you pay?
Adam *********
ORIGINAL POSTER
@Max ************
there is pay button, with amount 0 stated and i just click it. Few moments later got the official receipt in my email. Without asking anything or details for payment method.
Max *************
@Adam ********
Maybe the thai embassy in KL was in a good mood and gave you a freebie. ๐Ÿ˜Ž
Graham ******
Are you sure you used the official eVisa site?
Adam *********
ORIGINAL POSTER
@Graham *****
***********************


Applied thru here. Received email official from them too.
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