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What should I do if my e-visa payment shows as 0 after applying for a non-O visa based on marriage?

eVisa Non-O Visa Thailand Immigration Visa Exemption Visa Application Process

Adam *********

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asked Jul 26, 2025

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Hi. Was wondering, applied e-visa, submitted and payment done. 

But the payment value is 0. Downloaded receipt and stated is payment value 0 as well. 

Before making payment, I saw it says payment exempted. 

Applied for non O based on marriage. Anyone encounter this before?

Answer summary

The user is experiencing an issue with their e-visa application where the payment shows as zero and states 'payment exempted'. They applied for a Non-O visa based on marriage and are seeking clarity on whether others have faced a similar situation. Comments suggest that some countries have agreements with Thailand that could exempt them from visa fees, and there are questions about the official eVisa site and payment methods used.

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Brandon ************

Brandon ************

What is your passport country? Some countries have agreements with Thailand for all visas to be free.

2

Adam *********

Adam *********

OP

@Brandon ***********

Malaysia. Applying through Thai Embassy KL.

0

Adam *********

Adam *********

OP

0

Max *************

Max *************

How did you pay?

1

Adam *********

Adam *********

OP

@Max ************

there is pay button, with amount 0 stated and i just click it. Few moments later got the official receipt in my email. Without asking anything or details for payment method.

0

Max *************

Max *************

Maybe the thai embassy in KL was in a good mood and gave you a freebie. 😎

1

Graham ******

Graham ******

Are you sure you used the official eVisa site?

1

Adam *********

Adam *********

OP

***********************

Applied thru here. Received email official from them too.

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