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Answereda year ago

What should I do if my DTAC registration departure date is not accepting my UK departure date for Thailand?

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Phil ******
asked Jun 9, 2025
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I've just tried registering my dtac for my return to Thailand arriving 11th. It works fine until I put in leaving UK on the 10th, then says it won't accept that date, and turns red. It's now the 8th. I tried it again on the 9th, and again it accepts arriving on 11th, but not leaving on the 10th. So I've had to put leaving and arriving on 11th, which it accepts. I've now got my qr code but my departure date is wrong.
Answer summary
A user faced an issue with the DTAC registration for their arrival in Thailand, where the system rejected their departure date. Commenters clarified that the departure date should reflect when leaving Thailand and is not mandatory; thus, users can leave it blank if necessary. The main concern is ensuring the arrival date is correct, as that is the only mandatory field.
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Will ************
Will ************
Are you using the correct website. The only mandatory date is the date of arrival into Thailand. Fill out a new application
Tod *********
Tod *********
@Phil *****
as Graham Seal correctly pointed out (y) the Departure Information field is for when you are LEAVING Thailand

It is NOT a mandatory field, just leave it blank.
Graham ******
Graham ******
The departure date is when you leave Thailand not your origin and is not mandatory
Malcolm ********
Malcolm ********
I understand it is easy enough to obtain the form at Immigration checkpoint at the airport in Thailand.
Niladri *********************
Niladri *********************
I have put departure as the date when I am leaving Thailand and have faced no issues while entering Thailand. Arrival and departure are both related to Thailand. If it is long term stay and your departure is not fixed then leave those fields blank.
James ********
James ********
Possibly others have had a similar experience with the DTAC registration.

As long as your arrival date into Thailand is correct, you should be okay 👍

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