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What should I do if I cannot validate my DTV visa application account on the Thai eVisa site?

Jan 16, 2026
3 months ago
Thibaud **********
ORIGINAL POSTER
Hello, I would like to start my DTV application process, I created an account on the evisa site but it is not possible to validate my account... I get emails to validate my account but it tells me every time that the link must not be good. I've tried in different ways and with several browser, still the same... Have you ever encountered this? Maybe my applying for a DTV visa, I need to go through another way?

Thank you for your feedback

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Bonjour, je voudrais débuter ma procédure de demande de DTV, j'ai créé un compte sur le site evisa mais impossible de valider mon compte... Je reçois bien les mails pour valider mon compte mais celà m'indique à chaque fois que le lien ne doit pas être bon. J'ai essayé de différentes manières et avec plusieurs navigateur, toujours pareil... Avez vous déjà rencontré ça ? Peut-être que mon faire la demande de visa DTV, je dois passer par un autre biais ?

Merci pour vos retours
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TLDR : Answer Summary
The user is experiencing difficulties validating their account on the Thai eVisa site while applying for a DTV visa. Despite receiving validation emails, the provided links do not work. Other users report similar issues, suggesting it may be a problem on the eVisa system's side, potentially related to website maintenance.
DTV VISA RESOURCES / SERVICES
Ba *****
Same problem today. Was ok before yesterday. Looks like problem on their side.
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Wannikea *********
It might be your email address has strange characters in it. Do you have another email address you can try registering with? The other thing is Thailand IT leaves much to be desired, or the system is going through some backup and you can try again later.
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Wannikea *********
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