@Nick ********
sorry donβt agree, the process is very simple to understand if one reads all the requirements and procedures, also reading these forums and carrying out due diligence. If you carefully fill in the online forms and submit the correct paperwork etc, you should be processed within 7-10 working days approx.
Who wants to waste time having an interview, they usually call people for interviews to check if they are still in the country or want to look a bit further into the applicant. Anyway up to the individual, keep it all simple.