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What is the current status of the TM30 immigration app and its approval process?

TM30Thai immigration appTM30 reportingVisa regulationsExpats in ThailandImmigration procedures
Jul 2, 2019
5 years ago
John ********
ORIGINAL POSTER
Anyone downloaded the immigration app for TM30 reporting? I have been waiting 2 weeks for it to be approved after completing the required info!!

Cheers
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TLDR : Answer Summary
Many users are experiencing delays in receiving approval for the TM30 immigration app, with some suggesting it may take 6-8 weeks. Others have had quicker success, receiving approval within days. Concerns regarding the app's functionality and the acknowledgment of submitted reports have been raised, along with discussions about different apps available for immigration reporting, such as the TM30 and 90-day reporting apps. Issues with email confirmations and app accessibility for iOS users have also been noted.
Tod *********
and as this turned into yet another TM30 thread. We're done,

check with YOUR immigration office to find out exactly how they want it done.
5 years ago
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Jody *********
I keep getting this when i try update the iOS version.
5 years ago
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Tod *********
@Jody ********
 you REGISTER to use the application, they send you a "confirm your email" email, THEN they send you a user name and temporary password. You log into the system change your password THEN you can start using the online TM30 system to register people at your address
5 years ago
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Tod *********
@Jody ********
 right remember ACCESSING the application and actually being able to have a user name and a password to USE the application to register someone on the TM30 online system are two completely different things.
5 years ago
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Jody *********
@Tod ********
 here is a screenshot of the app when opened.

Amazingly I’ve never been sent my password.....
5 years ago
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Tod *********
unless I'm mistaken, it's actually not out yet for iPhone. even if you scan the bar code for it out at immigrations you get that too.
5 years ago
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Tod *********
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Gregor **********
the TM30 is missing from this App list, at least of right now after I clicked it
5 years ago
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Tod *********
@Gregor *********
 ahhh okay.
5 years ago
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Gregor **********
yes, i am in Germany now and I am clicking the link you provided. I guess it is secure-localized, and you can only open the correct three different Apps when you are in Thailand. I only see the second and the third App
5 years ago
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Tod *********
:O
5 years ago
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Tod *********
@Gregor *********
 are you clicking the link I provided to the android applications?

******************************************************************
5 years ago
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Gregor **********
the first one that says "notification of residence over 90 days" ?
5 years ago
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Tod *********
The TM30 app is the first one
5 years ago
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Tod *********
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Tod *********
okay, there are THREE different Apps

the TM30 (Section 38)

the 90 day online (eService)

the TM6 arrival/departure card printing program

here's the link for the android apps

******************************************************************
5 years ago
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Michael *********
5 years ago
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Tod *********
@Michael ********
 you want the one called section 38
5 years ago
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Michael *********
@John *******
 right, figured as much, thanks
5 years ago
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John ********
ORIGINAL POSTER
@Michael ********
 not for TM30
5 years ago
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John ********
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John ********
ORIGINAL POSTER
5 years ago
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Michael *********
I downloaded an app, and got an email within 48 hours but appears to only be for 90 reporting... is there another app?
5 years ago
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Tod *********
wrong app
5 years ago
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Tod *********
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John *****
Does this apps work? What acknowledgement do u get after submission?
5 years ago
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John ********
ORIGINAL POSTER
@John ****
 obviously not
5 years ago
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John ********
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Darren *********
Some students up at my Uni in BKK have reported that the response email has gone straight to spam/junk? Might be worth checking there.
5 years ago
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John ********
ORIGINAL POSTER
@Darren ********
 cheers, there is an initial response email asking to confirm email address, it then informs you on the app that it will be resolved in 7 working days
5 years ago
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John ********
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Don ******
I thought if you lived in Metro BKK you could mail it in. I don’t trust the Internet
5 years ago
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Michiko **********
@Don *****
 Could I have more info about the TM 30 mail in method?
5 years ago
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John ********
ORIGINAL POSTER
@Don *****
 it's a phone app!!
5 years ago
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John ********
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Chris ********
My wife did ours online last week and got the approval and password within a few days. Maybe we got lucky.
5 years ago
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John ********
ORIGINAL POSTER
Thanks 👍
5 years ago
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Tod *********
there are thousands of people who are waiting for a user name and temporary password from the online system. I would say it'll take 6-8 weeks minimum.
5 years ago
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Eve **********
It's said 7 working days on their website. I guess they are swamped by attached documents.
5 years ago
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Ryan ******
@Nigel *************
 Hint: It’s not secure...
5 years ago
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Nigel **************
@Ryan *****
 are they still using Internet Explorer? How can it be secure?
5 years ago
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Ryan ******
@Tod ********
 Lets just hope their system is secure, or everyone’s addresses, passport information, phone numbers, emails, etc will be all over...
5 years ago
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Ryan ******
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