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Are The Thai Immigration E-Service Apps Not Working?

Jul 15, 2020
5 years ago
Sorry, but you immigration eservice, tm6 and section 38 apps don't work too? I have tried both for Android and iOS, but cannot connect
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TLDR : Answer Summary
Users report persistent issues with the Thai immigration apps TM6 and Section 38, indicating difficulty connecting on both Android and iOS. Alternative online services such as the TM30 and the 90-day reporting program on the immigration website are recommended while the app issues are being resolved.
90 DAY REPORTING RESOURCES / SERVICES
  • Use the trusted Thailand 90 Day Reporting Service to get your in-person report done and mailed to you for as low as 375 THB (even if the online system doesn't work for you).
  • For immediate assistance, contact Thai Visa Centre directly via LINE at @ThaiVisaCentre or Email them.
  • Join the Thai Visa Advice Facebook Group to ask your questions, and get advice from others.
John *****
On the new immigration website

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It states that the mobile apps are being worked on, so I read last week.
Fabio *******************
ORIGINAL POSTER
@John ****
really is over 1 month ๐Ÿ˜‰๐Ÿ˜‰๐Ÿ˜‰
John *****
@Fabio ******************
yes, I tried to use the phone app about 6 weeks ago and it wasn't working then, I had to use the portal.

I prefer the app.
Tod *********
same as it ever was :O :(
Tod *********
yep, those apps are having problems (and have been sketchy for a while)

Use the TM30 online program, and the 90 day online program from the immigration website
Fabio *******************
ORIGINAL POSTER
@Tod ********
thanks, but there is no site online to put username and password as on the app, online you can only put reference number or passport number, right?
Joseph **********
@Fabio ******************
Love the surname. ;)
Tod *********
@Fa***
what is it you're trying to do? File a TM30 or file a 90 day report?
Fabio *******************
ORIGINAL POSTER
@Tod ********
90 day report, thx for everything, I thought that only I had problems with the app
Tod *********
@Fa***
nope the app is causing a LOT of problems, :/
Tod *********
@Fabio ******************
for the 90 day online you don't log in, you scroll down to the bottom of the terms, check the box and click accept
Tod *********
TM30 online

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Tod *********
90 day online

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