Ask question
This is NOT an official government website. We are an independent resource providing information and assistance to travelers.

Are The Thai Immigration E-Service Apps Not Working?

Jul 15, 2020
6 years ago
Sorry, but you immigration eservice, tm6 and section 38 apps don't work too? I have tried both for Android and iOS, but cannot connect
930
views
26
all likes
14
replies
3
users
TLDR : Answer Summary
Users report persistent issues with the Thai immigration apps TM6 and Section 38, indicating difficulty connecting on both Android and iOS. Alternative online services such as the TM30 and the 90-day reporting program on the immigration website are recommended while the app issues are being resolved.
90 DAY REPORTING RESOURCES / SERVICES
  • Use the trusted Thailand 90 Day Reporting Serviceto get your in-person report done and mailed to you for as low as 375 THB (even if the online system doesn't work for you).
  • For immediate assistance, contact Thai Visa Centre directly via LINE at @ThaiVisaCentre or Email them.
  • Join the Thai Visa Advice Facebook Group to ask your questions, and get advice from others.
John *****
On the new immigration website

*********************


It states that the mobile apps are being worked on, so I read last week.
Like
Reply
Fabio *******************
ORIGINAL POSTER
@John ****
really is over 1 month ๐Ÿ˜‰๐Ÿ˜‰๐Ÿ˜‰
Like
Reply
John *****
@Fabio ******************
yes, I tried to use the phone app about 6 weeks ago and it wasn't working then, I had to use the portal.

I prefer the app.
Like
Reply
Reply to
John *****
Reply
Tod *********
same as it ever was :O :(
Like
Reply
Reply to
Tod *********
Reply
Tod *********
yep, those apps are having problems (and have been sketchy for a while)

Use the TM30 online program, and the 90 day online program from the immigration website
Like
Reply
Fabio *******************
ORIGINAL POSTER
@Tod ********
thanks, but there is no site online to put username and password as on the app, online you can only put reference number or passport number, right?
Like
Reply
Joseph **********
@Fabio ******************
Love the surname. ;)
Like
Reply
Tod *********
@Fa***
what is it you're trying to do? File a TM30 or file a 90 day report?
Like
Reply
Fabio *******************
ORIGINAL POSTER
@Tod ********
90 day report, thx for everything, I thought that only I had problems with the app
Like
Reply
Tod *********
@Fa***
nope the app is causing a LOT of problems, :/
Like
Reply
Reply to
Tod *********
Reply
Like
Reply
Tod *********
@Fabio ******************
for the 90 day online you don't log in, you scroll down to the bottom of the terms, check the box and click accept
Like
Reply
Reply to
Tod *********
Reply
Tod *********
TM30 online

**********************************************
Like
Reply
Tod *********
90 day online

***********************************************************************
Like
Reply
Reply to
Tod *********
Reply
Thai Visa Advice
... members ยท 40% approval rate
The Thai Visa Advice group is a specialized Q&A forum for visa-related topics in Thailand, ensuring detailed responses.
Join the Group
Thai Visa Advice
View the Conversation
Thai Visa Advice
The ask:thailand community, consisting of multiple Q/A groups with over 100,000 members, powers this platform. It is not an official government resource. Our members actively contribute to this resource, and while we strive for accuracy, we cannot guarantee its complete reliability. Assistance to travelers is provided as a community service.