What experiences do others have bringing dogs to Thailand on Thai Airways from London?

Kellie Logan so much more involved

They have to put in a request and it could be declined

They don’t tell you half that’s involved

Just get agents to do it for you

I ended up getting fetcha pet and relo paws for the Thai end

Wished I’d done it initially

Yes

I kept quoting there website to them but it made no difference

I wished I’d just got the agents in the first place would have saved a lot of stress

Initially I did everything myself

All vacations up to date

Import and export

All the paperwork and exact crate ect but in the end I didn’t trust the airline to get it right upon arrival

They kept getting confused about what flights pets can travel on

It’s the small Thai airline planes that can’t travel on internally in Thailand but other airlines do

Heathrow to Bangkok direct is allowed

Some of the staff didn’t have a clue and we kept going around in circles me actually telling them the rules and regulations

I didnt want to get to Heathrow with dog and get turned away because the check in staff apparently can do that so hence the agents

So much better now

I havnt got to worry the agents are dealing with everything now

Best thing I could have done and wished I’d done it sooner xx

And advice to anyone just get an agent

Heathrow cargo recommend both the agents I’m using

Kellie Logan you may have an easier experience than me but Thai airways were useless

I’ve ended up getting agents uk and Thai side now because I don’t trust them

One lady even said the government has changed its law and it’s a big no no but that was untrue

A lot of the Thai airways staff don’t k ow the rules and regulations and just say no to you or leave you on hold

It’s been a really challenging time

Chanelle Alexandra Connolly did all that

Kept calling them

Told them crate size

All the correct paperwork

Everything

In the end they said we will put in a request but it’s not guaranteed

I didn’t trust them after that as I needed more certainty

Lucy George thank you

That’s what I’ve done now

Lucy George

Thank you

I was trying to do it myself but Thai airways were being difficult so I’ve now gone with exactly whom you did as I was recommended by the cargo department

Thank you for confirming I’ve chosen okay and putting my mind at rest

I think it’s worth paying for there help

Steve Hemming yes

I’m using agents now

Dana Parry yes

Best thing I did was ring fetcha pet

Highly recommend

They sorted everything

Tried to do it myself but practically impossible

All the stress went when I called those guys