Answered2 years ago
How do I upload the bio data page from my passport when downloading my Thai e-visa?
I'm having trouble downloading the e-visa ,the bit where it says to upload the bio data page from my passport but there's no box or link for it can you please help me thanks 🙏
Answer summary
The user is experiencing difficulties downloading their e-visa due to an issue with uploading the bio data page from their passport. The conversation reveals that others suggest checking the orientation of the phone, as some options may not be visible unless the device is tilted. Additionally, advice includes trying to complete the application on a computer instead of a phone to avoid display issues. The user seems to be working on a NON-O visa while currently in the UK.
35 repliesnewest first
Click comment and we will ask for your email, then OTP, then name.
Colin *********
OPPlease make sure your phone is on stilt mode as some of the boxes to tick are spread out and you can not see them ok, that was my trouble, think fixed now thanks again gang xx
Colin *********
OPThis what do I need for this please gang 🙏
William ********
Apparently it's because you're using your phone.
If you tilt it to the side there is a chance you will see the option.
Maybe try it on a laptop or on a PC.
Good luck 🙏
If you tilt it to the side there is a chance you will see the option.
Maybe try it on a laptop or on a PC.
Good luck 🙏
Lynnette *******
It's confusing. Reading your lists: you have an O visa. You're in uk. You're trying to extend it.
Are yiu trying to do the ETA thingy ( that doesn't exist yet)?
Are yiu trying to do the ETA thingy ( that doesn't exist yet)?
Colin *********
OP@Lynnette ******
ok sorry I was mixing you up ,ihave a new passport with no o visa, so trying to get a new one but it will not let me upload bio data from the passport, as no unlink for it in e visa siteLynnette *******
@Colin ********
Willem Ha is angry about me replying to you. Lol. Some folk are so easily upset. . Hope you figure out how to upload that data page.Lynnette *******
@Colin ********
ah. . I see. Sorry, I'm easily confused. Lol. Old age I'm afraid. I'm going in again to Phuket on 60 exempt +30 extension. I was told I can apply for an O there to convert to retirement. I hope that's right.Lynnette *******
What visa? There is 60 days entry with no visa if that helps.
Colin *********
OP@Lynnette ******
I would like to extend the o visa from 90days to a yearLynnette *******
@Colin ********
so you already have the O visa. Not sure how you extend it if you're in UK, thought you had to go to immigration but one of the experts on here might know.Lynnette *******
@Colin ********
how am I as bad as the embassy? You've written several things about having an O visa but extending. How about clearing that up.
Thaimer ******
@Colin ********
show screenshot where it doesn’t allow you to upload biodataColin *********
OP@Lynnette ******
your as bad as the embassy, trying to get the o visa, but will not let me upload the bio data page from my passport to the e,visa applicationGraham ******
Click on the graphic that looks like your bio page
Colin *********
OPOk think I have done it, well go to the payment part ,so will a bit of luck all,may be well, again thanks for your help, and I will have to make sure the phone is on tills mode next time 😀 will let you know if alls ok gang 😀 in three days to 10days
Colin *********
OPSorry the problem is with my phone, again sorry for the inconvenience caused by my phone please note when in picture mode the e visa application will not work properly it has to be in panoramic mode ^tilt mode" it will not open bio data page from the passport, ok sorry for the inconvenience caused ColinHuttley ^uk"
Colin *********
OPThanks for your help gang
Colin *********
OPDo not have it ,I have a new passport and old o visa expired in December 2024
Colin *********
OPDo you mean this
Graham ******
@Colin ********
yesLynnette *******
@Graham *****
that's why I thought it odd. He's explained he meant a new O visa, not an extension. But is having problems with uploading stuffGraham ******
@Lynnette ******
you cannot get extensions outside of Thailand, only new Visas which is what the OP wants as the Non-O expired last monthLynnette *******
@Colin ********
but you said you've already got your O visa and are trying to extend it. Are you sure?Colin *********
OP@Lynnette ******
trying to upload the bio data page from my passport to the e,visa application but no box to click onLynnette *******
@Graham *****
he's in UK, trying to extend his O visa.Colin *********
OPIs all I get pal
Colin *********
OP@Graham *****
sorry I just get a copy picColin *********
OPI'm in the uk now
Domorace ********
You do by phone?
Colin *********
OP10 jan 2025
Activity
6 joined6
people
Related
25Is it normal to experience a 23-day pending approval status for an e-visa application from Beijing?
1k1072mo
What are the best options and costs for applying for a retirement visa in Thailand?
11k1011083mo
Can I upload multiple files for supporting documents when applying for a visa in Thailand?
4k40304mo
What are the current visa options and requirements for a foreigner married to a Thai citizen?
695564mo
Is the Thai eVisa process completely online, or do I need to visit an embassy?
9536125mo
Can a remote worker's employment letter be approved without mentioning Thailand?
3.8k21176mo
Should I send my complete passport scan with my visa application or wait until asked?
1k691y
What should I do about my e-visa stamp with an early expiry date upon entering Thailand?
2.7k23131y
Should I email the embassy if my visa application is still pending after a long wait?
1.1k771y
What are the requirements for applying for a Non-O visa in Thailand based on retirement, particularly regarding bank funds?
2.5k20182y
What should I do if I can't proceed to payment in my Thailand visa application?
62322y
Is a bank statement sufficient as proof of address, and can I enter Thailand on a tourist visa while my visa application is pending?
1.2k4102y
Can I apply for a new visa in Thailand while on a tourist visa, or do I need to leave the country?
1.9k13122y
Will I have trouble getting a tourist visa for Thailand after spending 60 days there?
1.8k14123y
What are the average agency fees for retirement visas in Pattaya?
8.5k64993y
What specific dates should I enter on the TM7 form for my passport info?
3k12393y
What should I do if my e-visa email verification link is not valid?
1.2k553y
When is the earliest I can extend my 60-day tourist visa in Thailand for another 30 days?
893474y
Can I extend my 30-day extension on a tourist visa in Thailand for an additional 10 days?
811375y
What are the options for extending my stay in Thailand as an unmarried 51-year-old currently using a COVID extension?
1.9k16115y
What are the visa options for a US citizen born in Thailand who is currently on a tourist visa?
4.5k37437y
What should I do about my visa and work permit expiring during my visa run from Mae Sai to Myanmar?
3618y
Can we apply for a NON-OA or OX visa while in Thailand if we obtain a 90-day visa first?
4.3k31498y
How does the visa process work for long-term stays in Thailand, and are there any loopholes?
34618y
Can I apply for a Non-Immigrant 'O' visa based on marriage in Ho Chi Minh City, and what is the application process?
1k659y
Resources
Need help with your retirement visa?
#1 visa agent · 4,000+ reviews · 100,000+ expats served