Answered5 years ago
How do I correctly book a SHA Plus hotel for my Thai Pass application?
I have just figured this out from my thai pAss being rejected…you have to contact the hotel you want to go to for the SHA Plus package you can’t book it through an app (Expedia, agoda, booking, etc)
I hope this helps people out…would be nice if the thaipass system to share this on their website
I hope this helps people out…would be nice if the thaipass system to share this on their website
Answer summary
A recent post revealed that when applying for the Thai Pass, it's essential to book directly with a SHA Plus hotel rather than through booking apps like Agoda or Expedia. Many users discussed their experiences, confirming that only hotels offering the Test & Go package will be recognized. While some users managed to book through apps and successfully received their Thai Pass, others faced issues due to insufficient documentation. There's confusion about the necessity of contacting hotels for SHA Plus confirmations, with differing opinions on the reliability of booking through apps where Test & Go packages are not clearly indicated.
81 repliesnewest first
Click comment and we will ask for your email, then OTP, then name.
Paul ******
Check out the
@Retired ******************
YouTube channel. He's always up to date with low down in Thailand.
Chris *********************
I booked mine with agoda got my pass
Sam ******
Booked a BKK Test & Go package with Agoda. But in my TP application I used a screenshot of the confirmation email from the hotel which states package including transfer and PCR test etc. This email contained a different booking reference. The hotel’s reference is the one required. I received QR code within 15 minutes. .
Garry ******
@Sam *****
Which hotel did you book? Thanks!Sam ******
@Garry *****
Centre Point Silom River View Hotel. Sam ******
@Garry *****
not yet, couple more weeks before I fly to BKK. It’s just one night, so not overly concerned. I just wanted a room with a balcony. 👍😄
Garry ******
@Sam *****
Thanks! How've you done your stay yet? If so how was it?
David *******
Off course you can reserve your hotel via the apps!
Jeremy ********
OP@David ******
but can you get the needed test had go package through the app? Look at this now tell where the test and go package is…I didn’t know all I knew was that it was a SHA+ hotel David *******
@Jeremy *******
Just booked the Novotel in Bangkok 4500 baht, collected at the airport and PCR test at the Hotel!Jeremy ********
OP@David ******
did you do it through an app or through the hotel itself 
Ron *********
😂 wow I'm glad you figured that out, great work 👌
Jeremy ********
OP@Ron ********
my problem is Alwats figure it out after I lose money 😞😞Wannikea *********
Don't use the Agoda booking confirmation document for Thailand Pass, get a booking confirmation document direct from the hotel to upload.
Wannikea *********
Survey says: troll post
Jeremy ********
OP@Wannikea ********
nope I lost ฿1,500 baht on a hotel reservation…David *******
Off course you can reserve your hotel via the apps!
Jeremy ********
OP@David ******
yes you can…but you might not get the SHA plus service That is needed for the thaipass website…I found out the hard way 
Logan *******
@Jeremy *******
ok, I used Gmail last Tuesday but haven't received anything after the initial confirmation that they received itJeremy ********
OP@Logan ******
one week with no feedback is probably meaning it’s lost in cyberspace Logan *******
@Jeremy *******
ok thanks!Jeremy ********
OP@Logan ******
I would do it again if it was me Logan *******
@Jeremy *******
did they tell you why it was rejected or leave you guessing?Jeremy ********
OP@Logan ******
they tell you once you put in the right email Acct…I was using outlook but they can’t send to that for some reason I switched to gmail and I received review updates…
Gertjan ********
Do you have to stay in your room or can youmove freely in these SHA hotels ?
Jeremy ********
OPNo idea I guess it depends on the lab they send it to
Gertjan ********
@Jeremy *******
thx again. Gertjan ********
@Luc ***********
daar was ik al bang voor . Moet dan voor de 3e keer (!) nieuw ticket voor aansluitende vlucht kopen . Het wordt steeds gekker allemaal . Luc ************
@Gertjan *******
vlieg je op BKK dan is de test pas in het hotel dus de kans is klein dat je die dag de uitslag hebt. Verplicht in de kamer te blijven, je kan er trouwens niet uit want je krijgt geen sleutel. Jeremy ********
OP@Gertjan *******
but it only takes 6-8 hours to get the results back…so depending on your time of arrival to the hotel it might be skeet time Gertjan ********
@Jeremy *******
thx ; I arrive in the afternoon and wonder if I make it to my connecting flight the next day ( early ) . I try to find out if they work in the evenings/ nights too Jeremy ********
OP@Gertjan *******
no idea 
Frank *******************
I booked mine through agoda for the payment, You contact the hotel after for the confirmation paper tp send to thai pass that is the correct way
Ben *********
Methodology failure.
Jared **********
Plenty of people confirming otherwise, this should get taken down for misinformation. More likely you just booked the wrong package
Mika ********
@Jared *********
And the reason his hotel told him this is because they get more money than if it's sold through a booking app (10 to 30 % ) Jared **********
@Mika *******
I know they are advantageous about squeezing every last baht they can out of us, but I in no way think they are trying to manipulate the situation because he didn’t book directly. Jeremy ********
OP@Mika *******
most likely…oh well I’m good now I’m just passing on information Jeremy ********
OP@Mika *******
ok me naive 🤣🤣🤣🤣Mika ********
@Jeremy *******
Well others have pointed out to you it's possible as they themselves have done it - what more do you want ,you seem very naive ,perhaps Thailand is not for you 😂Mika ********
@Jeremy *******
Yes but it seems to be misinformation ?? Jeremy ********
OP@Jared *********
this is a SHA+ hotel on hotels .com app…please show where the test and go package is? Jared **********
@Jeremy *******
I went through Agoda that specifically showed me “test and go” able hotels, I can imagine it’s quite confusing having different options 
Jeffrey *********
@Jeremy *******
SHA+ is just a hygiene and cleanliness certification - it doesn't necessarily mean that the hotel offers the Test & Go package. Take a look at the photo below showing all of the inclusions for the package. If you only book a room without that package, it won't be accepted - and that's true whether you use an OTA or the hotel's own website. The issue with the property you booked may be that they chose not to offer their Test & Go package on OTAs, which is why you didn't see it. Wannikea *********
If the booking apps have test and go listings, you book and pay then contact the hotel to get your SHABA receipt.
Luc ************
BKK or Phuket? Big difference.
Jeremy ********
OP@Luc ***********
BKK Luc ************
Hotel, transport and test all together. BKK is test in the hotel, Phuket is done at the airport
Luc ************
@Jeremy *******
have a nive trip. Jeremy ********
OP@Luc ***********
yes but I was trying to use my days I have stacked up in hotels to basically get it for free…thank you for that information and I have now received my confirmation number Luc ************
@Jeremy *******
******************
Steve *******
Nope. I booked test and go through Agoda. Instant booking confirmation. Got the TP next day.
Chan *************
@Steve ******
phuket ?Steve *******
@Chan ************
Bangkok
Per *********
********************************************
Pauline *******
Should the hotel be sha+,sha or AQ for test&go? I'm reading different advice. In one post it said select AQ at the start and not test&go! If that is so it would follow that an AQ hotel would suffice.
Steve *******
SHA+ for test and go.
Wannikea *********
@Pauline ******
SHA+ for tests and go, or possibly some AQ are set up for it.Pauline *******
@Wannikea ********
So if they're offering the package ie transfer, test, and it only states AQ will the booking still be accepted?Steve *******
@Pauline ******
Yes, my test and go booking confirmation just stated 'quarantine'. Accepted by TP.Jeremy ********
OP@Pauline ******
I talked to the hotel and that is what they told me…book through their hotel website not on a travelApp
Mika ********
@Jeremy *******
they are probably advising this because the get more money from you if you book direct 555 - ( this didn't occur to you ??🙄) Jeremy ********
OP@Mika *******
if you see the SHA+ plus symbol on the hotel you automatically assume it’s included like i did…I’m sure I’m not the only one 
Wayne *********
@Jeremy *******
I booked mine via agoda and it was approved. Had to make sure it had the quarantine package listed and booked and then i got confirmation from the hotel which is what i provided on the pass application. Mine was a AQ hotel bookingWayne *********
@Theo *******
no I didn't send them anything first. They emailed me with confirmation and a form to be completed. Flight details etc
Theo ********
@Wayne ********
Hey Wayne ... did you have to send the hotel more documents to receive your confirmation from them ??Wayne *********
@Jeremy *******
same as me but i did the AQ as i only need the one night test and goJeremy ********
OP@Wayne ********
Bangkok Wayne *********
@Jeremy *******
where about s you booking for ?Jeremy ********
OP@Wayne ********
I booked on hotels since it was a SHA+ hotel but they weren’t selling the service Pauline *******
@Jeremy *******
I'm not getting great response From hotels when emailing. So far 1 out of 4! Jeremy ********
OP@Pauline ******
it’s not good Chan *************
oh no.
Chan *************
Is this for Bangkok Or phuket ?
Jeremy ********
OP@Chan ************
Bangkok Jeremy ********
OP@Chan ************
no they haven’t Chan *************
@Jeremy *******
ohhh okay. that bit difficult. not all hotel updated their website on pricing. Jeremy ********
OP@Chan ************
I called the hotel then I had a thai call the hotel to make sure there was no loss in translation and both times stated you had to use the hotel website Chan *************
@Jeremy *******
i been reading somewhere that it is possble. it is just you need to call the hotel to ask them to reissue email. Jeremy ********
OP@Chan ************
yeah I know Activity
22 joined22
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