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Answered7 years ago

How can I complete my 90-day visa report online if I don't have a departure number?

Neil **********
asked Jan 13, 2020
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i cannot do my 90 day visa on line because i never got a departure number from i arrived here in 2015, i have the TM6 card but no number is on the card! so i have to run to Jomtien immigration every 90 days which is no problem! but it would be nice to do it on line!
Answer summary
An expat is experiencing difficulty completing their 90-day visa report online due to missing a departure number on their TM6 card. They have been reporting in person every 90 days at Jomtien immigration but wish to utilize the online system. Community members suggest looking for the departure number on their TM6 card, explain the online reporting process, and provide tips on checking the status of the report. The original poster tried to submit the report online and is waiting for approval.
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Click comment and we will ask for your email, then OTP, then name.

Tod *********
Tod *********
@Neil *********
In order to use the 90 day online system with a new passport (one you got INSIDE of thailand) you need to exit/re-enter the country to get a NEW TM6 arrival departure card AND you need to do ONE 90 day report in person on the new passport to get it into the data base.

Good Luck,
Tod *********
Tod *********
Go to the immigration 90 day online program at this link

***********************************************************************
Tod *********
Tod *********
Put in your passport, DOB and select your nationality and see what report comes up that is in the system.
Tod *********
Tod *********
Select that you want to search for your 90 day report by using Passport information
Tod *********
Tod *********
Go to the "Check Status" tab
Robert *******
Robert *******
Go to the website, check status, if it is pending this means they received your request and you can just wait till it gets approved or call them to approve it. Do not keep on making new reports and hope that one of them will be noticed.
Neil **********
Neil **********
OP
@Robert ******
Thank you

I will give it a try!

It says to check reference number I believe I did not get one ! Or maybe just to early still!
Neil **********
Neil **********
OP
I think I should put in one more time or wait a little bit more!
Tod *********
Tod *********
you can't put it in one more time. It's either in Pending status when you check it or it's not.
Tod *********
Tod *********
@Neil *********
, just checking.. Did your 90 day report get approved?
Neil **********
Neil **********
OP
Neil **********
Neil **********
OP
Tod *********
Tod *********
@Neil *********
also remember to get the 90 day online report to work you can only try it from 15 days before down until 7 days BEFORE your actual due date.
Nigel **************
Nigel **************
@Tod ********
I think u mean 15 before and 7 after the due date ?
Neil **********
Neil **********
OP
i just gave it a try, and filled everything out with the number and letters blow the bar code, as soon as i filled it out, my phone looked like it accepted it, before it would say, i did the the wrong departure number! i am just waiting for a response in my e-mail now! i hope it works, it says i might have to wait 7 days ! thanks for your help! if it works i will post this!
Tod *********
Tod *********
There are TWO letter and 5 numbers on a TM6 card (even an ancient TM6 card that has no barcode has them)

Are you sure you don't have a TM6 number?
Neil **********
Neil **********
OP
i am going to give it a try again thank you for your help!
Robert *******
Robert *******
If you have the new type, square departure card, it is in the middle on the bottom under the bar code.
Neil **********
Neil **********
OP
i have the old card which i tried before, but i will try again! thank you for your help!
Robert *******
Robert *******
What is a 90 day visa online? I guess you are talking about making a report that you are psychically 90 days inside Thailand.

There must be somewhere on that departure the number, if you got the old card it is the number just below the bar code in the top right corner
Neil **********
Neil **********
OP
thank you i will give it a try.

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