Is it possible to change your "home branch" with a Thai bank? I opened an account with Bangkok Bank in Chiang Mai but never travel to Chiang Mai anymore. I can't do anything at other branches. They always tell me I have to go to the Chiang Mai branch. Can't update my passport # (Got a new passport after opening my account). Can't reset my online banking credentials, etc.
I'd like to change to a Bangkok branch.
TLDR : Answer Summary
Yes, changing your 'home branch' with Bangkok Bank can be problematic as many branches require you to visit the original branch where you opened your account. However, options include opening a new account in Bangkok and transferring funds from the old account, or contacting customer service for potential assistance. Experiences vary, and some users have successfully transferred their accounts between branches, while others were asked to open a new account.