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Why is the payment box not opening for my application?

Application Issues Payment Problems Visa Application Process Computer vs Mobile Usage Technical Support

Sep 17, 2025

7 months ago

Robert **************

ORIGINAL POSTER

Hello who knows why the payment box not open, I submitted already

now I have this problem?

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TLDR : Answer Summary

The user is experiencing issues with the payment box not opening after submitting their application. Comments suggest it may be related to the device being used, with recommendations to switch to a PC or laptop for better visibility and functionality.

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John **********

Where are you applying?

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Elías ********

It's better to use it with a Windows computer.

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Maneeporn ********

Please try to use PC or laptop to login and do payment

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Anonymous ******************

If you use with computer you can see vast screen and clearly.

For mobile, tick your documented application form and proceed to payment.

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Anonymous ******************

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