thailand
Ask question
This is NOT an official government website. We are an independent resource providing information and assistance to travelers.

Why is the payment box not opening for my application?

Application IssuesPayment ProblemsVisa Application ProcessComputer vs Mobile UsageTechnical Support
Sep 17, 2025
2 months ago
Robert **************
ORIGINAL POSTER
Hello who knows why the payment box not open, I submitted already

now I have this problem?
531
views
2
likes
9
all likes
4
replies
0
images
5
users
TLDR : Answer Summary
The user is experiencing issues with the payment box not opening after submitting their application. Comments suggest it may be related to the device being used, with recommendations to switch to a PC or laptop for better visibility and functionality.
Pelle Eriksson
Pelle Eriksson★★★★★
Absolutely Bangkok's best service I highly...
recently on Facebook
Luca G.
Luca G.★★★★★
I used this agency for my DTV Visa...
recently on Google
Trusted Thai Visa Agent
OVER 100,000 EXPATS SERVED
#1 VISA AGENT IN THAILAND
John **********
Where are you applying?
2 months ago
Like
Reply
Elías ********
It's better to use it with a Windows computer.
2 months ago
Like
Reply
Maneeporn ********
Please try to use PC or laptop to login and do payment
2 months ago
Like
Reply
Anonymous ******************
If you use with computer you can see vast screen and clearly.

For mobile, tick your documented application form and proceed to payment.
2 months ago
Like
Reply
Reply to
Anonymous ******************
Reply
What should I do if I'm having trouble making a payment for my visa online?
5 comments
2 months ago
What should I do if my Thai eVisa application is stuck on Pending Payment?
4 comments
3 months ago
Why can't I click the payment button for my E-Visa application in Thailand?
19 comments
4 months ago
What should I do if my payment for a Thai visa application keeps failing on the website?
26 comments
5 months ago
What should I do if I can't proceed to payment on my visa application?
11 comments
5 months ago
What should I do if I can't proceed with my Thailand visa application from Dubai?
3 comments
6 months ago
What should my friend do if their payment for a visa application in Hanoi keeps failing?
3 comments
6 months ago
How do I upload the bio data page from my passport when downloading my Thai e-visa?
35 comments
10 months ago
What should I do if I can't proceed to payment in my Thailand visa application?
2 comments
10 months ago
What should I do if I'm unable to pay my Thai DTV application fee online due to error messages?
32 comments
10 months ago
How can I move past the second page of the DTV application on the thaievisa.go.th website?
3 comments
a year ago
What should I do if my Evisa payment fails online?
10 comments
a year ago
Why can't I proceed to payment for my Thai visa application even after submission?
19 comments
a year ago
What should I do if I'm having trouble paying for my 60-day tourist e-visa for Thailand?
12 comments
2 years ago
How do I resolve the issue of not being able to agree to terms and conditions while applying for an Evisa in Thailand?
4 comments
4 years ago
What should I do if my payment for the Thai visa application at the London Embassy won't go through?
7 comments
4 years ago
What should I do if I'm having trouble with the Thai E Visa Official Website?
1 comments
4 years ago
What are the payment issues faced when applying for the OA retirement visa in Thailand?
6 comments
4 years ago
What should I do if I encounter payment options missing while applying for an online EVisa for Thailand?
8 comments
4 years ago
What issues can arise with the Thai eVisa website payment process and how can they be resolved?
3 comments
4 years ago
What is the current issue with the thaievisa.go.th website affecting visa applications?
54 comments
5 years ago
Why can't I proceed with the payment for my online tourist visa in Thailand?
6 comments
5 years ago
What Should I Do If I Can't Submit My Application Due to Selection Issues?
4 comments
6 years ago
What should I do if my multiple entry visa application is stuck after payment?
16 comments
6 years ago
What is the best cannabis dispensary in Bangkok?
7 comments
a month ago
Where can I find the best cannabis dispensary in Chon Buri?
9 comments
a month ago
What are the best dispensaries in Phuket?
21 comments
a month ago
What is the best cannabis dispensary in Surat Thani?
16 comments
a month ago
Where can I find the best weed in Chiang Mai?
8 comments
a month ago
Data protection policyTerms and conditionsDisclaimerPrivacy policyRefund policy
The asq:thailand community, consisting of multiple Q/A groups with over 100,000 members, powers this platform. It is not an official government resource. Our members actively contribute to this resource, and while we strive for accuracy, we cannot guarantee its complete reliability. Assistance to travelers is provided as a community service.