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Why is the payment box not opening for my application?

payment issues application process technical support visa application computer vs mobile Thailand expat help

Sep 17, 2025

16 hours ago

Robert **************

ORIGINAL POSTER

Hello who knows why the payment box not open, I submitted already

now I have this problem?

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TLDR : Answer Summary

The user is facing an issue where the payment box does not open after submitting an application. Comments suggest using a Windows computer or a PC/laptop for better visibility and user experience. Users have also indicated the importance of using a larger screen and suggested ticking the documented application form when on mobile.

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John **********

Where are you applying?

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Elías ********

It's better to use it with a Windows computer.

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Maneeporn ********

Please try to use PC or laptop to login and do payment

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Anonymous ******************

If you use with computer you can see vast screen and clearly.

For mobile, tick your documented application form and proceed to payment.

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Anonymous ******************

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