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Why is my online 90-day reporting application being rejected despite using the same data?

90-day report Thailand visa online application issues immigration process visa extension expat advice

Jul 7, 2025

a month ago

David ******

ORIGINAL POSTER

Online 90 day report

Due date is 16/07. Applied online on 3rd but was rejected as "The data you submitted is not valid".

Applied again on the 4th with the same result.

I have applied many times online using the same data (address etc) and have not travelled anywhere in the last 3 months.

Any suggestions what I'm doing wrong?

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TLDR : Answer Summary

The user is experiencing repeated rejections of their online 90-day report application for no clear reason after using the same data repeatedly. Community responses suggest checking for auto-filled fields related to previous extensions, as any updates in personal data could cause issues. Some users recommend visiting the immigration office in person for assistance, while others share similar frustrations with online applications.

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Rob *******

I had 7 approved applications up to Feb 2024, then for no reason I've had 8 rejected since then and none approved, the latest being yesterday but I've also reapplied so I'll see how that goes. I know I input the correct data, I've been within the application window so I'm at a loss as to why they get rejected. 🤔🤷‍♂️ On the plus side, it takes me 15mins to go to the drive through and it's done in 2 minutes.

a month ago

David ******

ORIGINAL POSTER

@Rob ******

just checked. I was approved every time up until February 2024 as well. My first rejected was in May 2024 and since then it's been one approved, one rejected, one approved , one rejected all the way to present day.

a month ago

Matthew *********

@David *****

there has to be something wrong with the system. I notice this after the server crashed a couple a few weeks ago.

21 days ago

Rob *******

@David *****

... even with multiple applications since Feb 24, none have been approved but 🤞 it works this time!

a month ago

Reply to

Rob *******

Adrian ***********

Best is to just go into immigration and do it then but if you fly out before 90 days are up then it resets.

You have to do the first one In person then you can do them online.

a month ago

David ******

ORIGINAL POSTER

@Adrian **********

been here since 2018, it's not my first one unfortunately.

One day it will all run smoothly.

One day....😀

a month ago

Reply to

David ******

Tod *********

Sadly there's no way to tell why they're rejecting your 90 day online application

you haven't gotten a new extension since the last 90 day report have you? if you use previous data, that field auto-fills and if you got a new extension you need to change the year

Other than that, got no idea, 🙁

a month ago

David ******

ORIGINAL POSTER

@Tod ********

no new extensions, nothing has changed at all. Annoying.

a month ago

David ********

@David *****

did it work last year? They tried to upgrade the system about 6-9months ago. They were trying to make it fully automated, (instead of a human reviewing it and approving it), but the upgrade didn't work. As a result I had to "reset" my ability to use the online system by doing one 90 day application in person. Following that all was good again with the online system for me. Just a thought.

a month ago

David ********

@David *****

have you been to your local office and asked them why the submission was rejected. Ive done that where I am and they told me exactly what the issue was.

a month ago

David ******

ORIGINAL POSTER

Regarding previous attempts, 3 months ago it worked fine with the same data etc. Seems random from this end!

a month ago

David ******

ORIGINAL POSTER

@David *******

no but if my continued attempts keep failing (been resubmitting after every rejection) I will have to go in anyway. Hopefully they will explain the issue 👍

a month ago

Reply to

David ******

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What is the process for submitting a 90-day report in Thailand if my online application was rejected?

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