Why is my Krungsri bank account suspended, and how can I regain access?

Give me all the bank details and passwords Ill see what I can do 😁

Website will stop working from 15, October 2025. There is a notice on the website. We will have to rely on mobile app only.

well yes if you didnt verify a phone number what do you expect. Just go and verify your number

I believe if you verify with one bank, that verification will carry forward to any others you hold

I have this happen to me. I live in the US (I'm Thai)and didn't pay for my Thai number (you were supposed to keep the number if you want to keep your account) and 2 months ago I was in Thailand I tried to get my account back but I still couldn't because I don't have my thai phone number. also the reason they locked because I had several attempts to unlock the app and if they locked because of that it will be impossible without phone number. And I also can't open the account with that bank again :( . The only way to solve this is to find whoever has my Thai phone now :(

Boo hoo hoo. You ignored the notifications so don't start whining now.

If you wanted it you would of followed the requirements

Yes for KTB Bank

You just need to go in and verify. I had to do it with my KBank, for whatever reason, I didnt need to do it with my Krungthai though despite it being the same number. Took me less than 15 minutes.

Krungsri Bank is difficult to open an account with and can be easily suspended. I think your SIM card might not match the passport you used for the bank account.

If you received a debit card, the bank automatically withdraws a monthly fee.

Thai banks are very precise, they don’t do anything against the account holder unless the account holder is in violation.

Had till 30 june to match account holder and phone number owner—closed as you did not do—due to scammers opening multiple accounts under different names—go in and verify yourself andcyou will get your 500

You will likely need to visit in person and verify yourself and your phone number registered to your account.

Unless you purchase a Thai phone number in your name and register it with the account at the bank, in person, you won’t get access to it again

Just today, as my wife flew from Japan to Thai, during her flight I sent 100K THB to her BKK Bank account, the money was waiting on her. A Thai national, her Internet banking that I have access to.

Quite likely, the account was opened with no visa number. Happened to many farangs who had their accounts open before this crackdown. Even 15 years ago.

Have you tried to access it via website, not the app ?