@Dylan *******************
Urgh! (Tuesday) They wanted a Police Check for my Education Visa - which I got, went back next day (Wednesday) to give certificate, waited in lines again only to be told they were too busy come back next day (Thursday) (the day I was told to collect my passport) so I thought it wouldn’t be approved - handed in the Police Check - guy (Counter 2) snatched it, didn’t even look at it and gave me passport).
You will get a ‘collection notice’ for two days time saying collect passport between 1.30pm - 4pm, I started lining up just before 1pm. So the same situation but the line got very long, very fast - first in first served. And it’s hotter! Be prepared, have everything ready on day one, a lot of people were still fill out forms on a table inside - there is a great cafe Lak40 next door with toilets and WiFi. There are also toilets in Embassyz
When you go to pick up passport just hand the notice to them and they will give you back passport. Once inside the embassy the seating area is covered, but passport collection line went back to the gate so people were standing. It will be a long time for your little ones! My thinking was Id rather wait 30mins before than who knows how long once gate opens, glad I did