What steps should I take if facing delays in dependent visa processing for Thailand at the HCMC embassy?

Update: Visa Received today at 5:00 pm :)

——————————————————————————

Hi All, need some clarity if anyone else has gone through this at HCMC, Vietnam.

My application is for dependent DTV’s for me and my son. My wife already has her DTV since November 2025.

24/02/26 - Application Submitted

02/03/26 - 1st Additional Request for documents

- Full Passport Scan

- DTV visa for my wife (This had already been shared)

- Birth Certificate of my son (This had already been shared)

- Current location (This also had already been shared)

(Requested documents submitted on same day)

09/03/26 - 2nd Additional Request for documents.

- Full Passport Scan (They say take a photo of every page with timestamps & not a scan, really random to be honest. I had shared all hotel bookings, visa stamps, photos, boarding pass etc in the initial application itself)

- DTV visa for my wife again & employment details( she is on soft power and all this was already clearly shared in the initial application along with stable THB 2M+ bank savings and deposits, we gave 6 months of statements with THB 2M+ consistent)

- Birth Certificate of my son (This had already been shared, so random)

- Current location (This also had already been shared twice)

It’s been a total of 17 days and it’s still stuck in Processing Pending Document Check (1).

We need to leave the country on March 15 as my e-visa will expire. What do you suggest that we do? just write an email to the Embassy to expedite because calling them has been useless as nobody picks up the calls?

Honestly, I thought the dependent visa will be simple as the documentation is pretty straightforward and everything has been given on the initial application date itself.