@Scott *******
if you sent that already then the entry information should be the last step. You had the option of not sending the insurance information with the original application as well.
Give it a few days (if you can). Get the 30 day extension if you haven't already. Then about 10 days before your stay runs out start calling them and tell them you're running out of time and need to finish because you're entry has almost run out. They should be sympathetic at that point and start rushing your application.
I started calling because I was going to be leaving Bangkok for a month and by the time I returned my 60 day approval would have expired. So they rushed to get mine finished and impressed me with that final sprint.