What should I expect regarding COVID-19 testing and quarantine upon arrival in Phuket under the Sandbox program?

Question

Just arrived in Phuket this morning on Sandbox, the airport was packed, no social distancing whatsoever as 4 flights landed together. Came to the hotel now and they did that we have to wait to leave the room till we get the first negative result.

Questions:

1) How many hours does it usually take for the results to come in?

2) If you test positive, what are the choices you have? If the hotel doesn’t support quarantine then can you go to another hotel that does? Or hospital? Does anyone know any rates of hotels or prices between both, just asking in advance so can stay better prepared and more knowledgeable about it?

3) If you get a positive result who takes you or enforces everything?

Ask Thailand · Answer

Upon arrival in Phuket under the Sandbox program, travelers can expect a busy airport with no social distancing. Results from COVID-19 tests typically take around 6-8 hours, although some travelers mention waiting longer. If a traveler tests positive, they will be moved to either a hospitel or a hospital depending on their symptoms. If the initial hotel does not support quarantine, options exist to move to a hotel that does. As for costs, insurance may cover hospital stays but often does not cover hospitel costs. It is advisable to stay informed and prepared before traveling.

Paul ****** · Answer

I also arrived yesterday morning and the airport was really packed. Took about 3 hours before to reach the hotel. It was annoying but staff was kind.

Please let people with kids go first, many parents seemed overly tired, and there was no dedicated lane. I felt pity for them.

Lyndon ************ · Answer

Great questions to ask before travel...🤦‍♀️

Glyn ********* · Answer

I arrived Phuket SQ728 10.30 yesterday,fairly straight forward with alot of girls to explain everything,left airport 11.30 which included swab test. No instructions at hotel check to stay in. Down load QR code swab company gave me and negative came at about 18.00. Not a bad experience at all and everything was understandable. I

was expecting a stressful trip but all OK.

was expecting a stressful trip but all OK.

Niclas *********** · Answer

You can try [url redacted]

Mitchell ******* · Answer

I have been twice since October.  9 hours and 7 hours wait for result.  I arrived on the London flight at 630 ish, so maybe a longer wait due to early arrival.  A goode time for me to catch up on my sleep.

Mark ******** · Answer

Sometimes you need to just CHILL. Just bec you're bored doesn't mean everyone should deal with your what ifs lol

Michael ******** · Answer

After 6 hours phone reception.

If they are still doing it you may have got a piece of paper when you did your test, you can scan the QR code on that

Stuart ********* · Answer

From comments here it’s approx 6-8 hours for the results. If positive but no real issues with symptoms then they move you to a hospitel. If you have symptoms or issues you’ll be moved to a hospital. Sorry no idea on prices. From what I see insurance won’t cover the costs for a hospitel, but may cover hospital.

Bobby ******** · Answer

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What should I expect regarding COVID-19 testing and quarantine upon arrival in Phuket under the Sandbox program?

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