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Answereda month ago

What should I do if the 'Next' button is not working on the 60-day Thailand travel visa application due to a technical issue?

Rok *********
asked Oct 15, 2026
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Hello, im trying to file the application for a 60 day travel visa. On the second page, the “next” button doesnt work, despite all the information being provided. Has anyone had the same issue and know how to solve it?
Answer summary
A user is experiencing a problem with the 'Next' button on the 60-day travel visa application. Despite providing all necessary information, they cannot proceed. Other users shared similar experiences and suggested solutions including rotating the phone to landscape mode, clearing browser cache, ensuring all documents are saved, and trying different web browsers.
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Pimwalee *******
Pimwalee *******
Hi! I’m having the same problem with the Next button. Were you able to get it working? Thank you!
Rok *********
Rok *********
OP
Pimwalee Hatch hey… yes i did… make sure you provided all the information, the first thing- where there looks like an example of the photo of the id, you have to put the photo of the id there… i got confused and have put it to where you should put a photo of yourself and thought that was it… just read through the page and make sure you provided all the information and all the photos that the site is asking for.. hope that helps, send me the dm if not and i will try to help you
Pimwalee *******
Pimwalee *******
Rok Turinek dming you! Thank you very much!
Dave *********
Try rotating your phone landscape mode.
Dave *********
Dave *********
Try rotating your phone landscape mode.
Hans ***
Try to delete cache for the browser you are using as well as all browsing data ; cookies and site data, cached images and files. Restart your mobile and try again.
Hans ***
Hans ***
Try to delete cache for the browser you are using as well as all browsing data ; cookies and site data, cached images and files. Restart your mobile and try again.
Graham ******
Have you pressed save for each of your uploaded documents?
Graham ******
Graham ******
Have you pressed save for each of your uploaded documents?
Rok *********
Rok *********
OP
Graham Seal i did
Rok *********
Ive tried safari, edge, brave and google chrome… same issue
Rok *********
Rok *********
OP
Ive tried safari, edge, brave and google chrome… same issue
James ********
James ********
@Rok ********
let's wait for a reply from
@Tod ********
.
James ********
Suggest you try using a different browser.
James ********
James ********
Suggest you try using a different browser.
Gary **********
Gary **********
Just put the name and address of the first hotel you plan to stay at.
Tod *********
Tod *********
None of those things factor in at all,

You put that information to get the visa approved and then you are free to enter however you want and to stay wherever you want.

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