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Answered13 days ago

What should I do if my TM30 submission online did not ask for required documents like my passport photo or e-visa?

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GentleG********
asked Oct 14, 2026
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A bit worried here...

Wife tried to report my TM30 online. It asked for my passport #, arrival date, and a few other things, but never did we see a field requesting an upload of a photo of my passport, entry stamp, e-visa, TDAC, or anything like that. 🤷🏻‍♂️

Is that normal? I thought for sure it would ask for those.

And it warns that submitting twice can cause problems, so now I'm afraid to do it over.

Advice? Suggestions? (especially if the same happened to you using the "new" online portal)
Answer summary
The TM30 online submission process may not request uploads of documents like passport photos or e-visas, which can be normal for the system. Users typically only need to provide basic information such as passport number, arrival date, and nationality without needing additional documents. If you're concerned about submitting the TM30 twice, rest assured that submitting multiple times replaces prior submissions, and there's no issue with multiple entries. Always check the system for your submission to export a PDF proof within 7 days.
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Raymond *********
Raymond *********
Did mine yesterday just normal procedure passport number date of entry and extension expiry
GentleG********
GentleG********
OP
Raymond Dowling Did you get any confirmation?
Ronny *********
Ronny *********
This looks odd to me the TM30 requires property owners, landlords, or hotel managers to notify the Thai Immigration Bureau whenever a foreign national stays at their accommodation.

Who must file: The legal responsibility belongs to the property owner, landlord, or host (not the foreign tenant), though tenants must cooperate by providing required documents. So if you need a TM30 you must let file your landlord or hotel manager the inquiry and you must have the required documents that he can for fill this procedure The Thai procedure to get a Visa is sometimes a bit difficult to get the right documents in the right order and sometimes you need first another Visa before you can get the one you want What is the specific reason you want a TM30 ?
Spo **********
Spo **********
Can someone tell me, this TM 30 certificate by the landlord is the necessary document for future extension applications? Thank you.
Henrik ****
Henrik ****
Spo Krittaya, yes, it is.
Steve ******
Steve ******
Why is it a problem just follow procedures
GentleG********
GentleG********
OP
Steve Bolt Because procedures NEVER have glitches 🙄
Paul *******
Paul *******
...
Dca *****
Dca *****
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GentleG********
GentleG********
OP
Dca Dca According to those it has been done correctly. I guess we expected an email confirmation or something showing it was approved. 🤷🏻‍♂️
Dca *****
Dca *****
GentleGoose6420 >
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Peter *****
Peter *****
GentleGoose6420 you have to download the confirmation through the app as mentioned above. There is no email confirmation.
GentleG********
GentleG********
OP
Peter Cox ok
Ian ********
Ian ********
Ask yourself if you stay in a hotel do you show your Evisa or TDAC etc when they do the TM30
GentleG********
GentleG********
OP
I'm sure you're right. I just don't want to get 60 days down the road, go in to apply for an EOS, and be told "You never submitted a TM30."
GentleG********
GentleG********
OP
Ian Carman No, but none of those have involved me later applying for a 1-year extension of stay permit either.
Ian ********
Ian ********
GentleGoose6420 you are overthinking this
Brandon ************
Brandon ************
None of those are needed for a TM30. TM30 just wants a couple of pieces of information like your passport number, passport nation and arrival date. There's no issue submitting twice or 100 times. Every TM30 replaces the previous TM30. You need to go back into the system after you submit and "search" for what you just submitted so you can export the PDF which is your proof of TM30. You can only do this for 7 days after it's submitted, so make sure you don't forget. If you do, you'll need to submit a new one if you need proof later.
GentleG********
GentleG********
OP
Thanks,
@Brandon ***********
for this information! That is slightly reassuring. I'm really hoping to not have to go to the Division 1 office in person today.

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