What should I do if I haven't received my PCR test result after arriving in Phuket?

A traveler in Phuket expressed concerns about not receiving their PCR test results within 24 hours. After installing the Morchana app and being designated 'medium risk', they sought advice on the delay. Community members suggested contacting the front desk for updates, confirming that results should typically arrive within five hours and are sent via email. Eventually, the traveler learned the results were available but not communicated promptly, revealing a negative test result.