This is NOT an official government website. We are an independent resource providing information and assistance to travelers.
What should I do if hotel staff won't allow me to leave during AQ despite testing negative?
Thailand quarantine rulesChonburi sandboxAQ (Alternative Quarantine)COVID-19 regulationsThai PassImmigration regulations
Feb 2, 2022
4 years ago
Amit *******
ORIGINAL POSTER1st and 5th days test negative( arrive on AQ thai pass) , still hotel staff not allow to go outside, this there any government body where i can contact more information as Chonburi sandbox active
TLDR : Answer Summary
The user is experiencing frustration with hotel staff not allowing them to leave during their Alternative Quarantine (AQ) period, despite receiving negative test results upon arrival. There are mentions of the Chonburi sandbox program, which allows for more flexibility after AQ. Other users discuss the rigid AQ rules, the inability to negotiate early release or get refunds, and confusion about the difference between the sandbox and quarantine regulations. Advice and experiences are shared regarding the AQ process and navigating the Thai Pass.
Pelle Eriksson★★★★★
Absolutely Bangkok's best service I highly...recently on Facebook
Luca G.★★★★★
I used this agency for my DTV Visa...recently on Google
Trusted Thai Visa Agent
OVER 100,000 EXPATS SERVED
#1 VISA AGENT IN THAILAND
Declan ***********
Poor GUY, didn't tick the Sandbox - Got me worrying Now - I'm in the Travelodge SHA plus and it DID NOT mentioned being in Room for 7 Days..... FU*K, I'm shitting myself Now..... Why would you book a Quarantine 7 days in a ^Sandbox Region^ just opened - (Amit Bhatt) could you respectfully answer that question - Please / When did you Arrive / I am booked up in the Travelodge Pattaya from 17th of February to 24th of February........ NOW I'M SHI**ING myself.......... WtFkk Dude - ? - 🥺
Declan ***********
Sorry for being a Buffalo 🦬 here., but I thought I could go around Pattaya….. Didn’t think 🤔 I would be incarcerated for 7 days - FU*K
Amit *******
ORIGINAL POSTER@Declan **********
yes u can as u enter Thailand on sandbox pass , me enter on AQ passDeclan ***********
@Amit ******
- Sorry to hear that Bro - I got all my Docs on A4 paper firstly..., and My Thailand Pass had to be done 7 times and timed out, over and over again, and after 5 hours I finally converted all my Pdfs to Jpegs, dragged and dropped to Pass - I wonder why they don't have a 'PAUSE and Retrieve Button' on the Thai Pass Application...! I'm (Not Thai Bashing, but my 10-year-old son said - ''Dad, why can't they let me design the Thai-Pass site, because It's so Stressful.." You really need to Be starting everything 3 weeks in advance..... *RANT OVER* and sorry brother you had all this go on..... Bless, for answering my Question Promptly - Declan in LONDON - 🙏Reply to
Declan ***********
Reply
Reply to
Declan ***********
Reply
Garrett ***********
Sandbox and quarantine are two different things. You're in quarantine, you can't go outside.
Brett **********
@Mel *******
he's in an AQ. He signed up for 7 days quarantine. This will not be a shock to him and I doubt it's just a holiday if this is the route chosen. Their frustration is that the rules have relaxed but they have to stick with the original regimeMark *******
I thought you could leave the hotel room between tests?
Gareth ********
@Mark ******
on the new test and go, you can. He’s booked on AQ which is 7 days quarantine in your room.Reply to
Gareth ********
Reply
Mel ********
And you call this a holiday !!!
Mike *******
Governing bodies. Bahaha haha. How do you say pound sand in Thai. When will people stop thinking their above the rules.
Lisa ********************
You can try negotiate early release but you won't get refund of remaining nights. And your release paperwork ( completed AQ certificate) probably won't be ready.
Amit *******
ORIGINAL POSTER@Lisa *******************
no need any refund just want to roam outsideLisa ********************
@Amit ******
should have done Sandbox. No way will they let you roam and return to hotel each evening. Puts the rest of the hotel guests and staff at risk. Sorry. You'll be out in 2 daysReply to
Lisa ********************
Reply
Jeffrey ************
AQ is 7 days..
Kok ************
That what I mean their rules is not flexible . I also in AQ / fully vaccinated . Now waiting for test n go Thailand pass . If can’t get . Then I will be same as you . AQ 7 days .. 🥱
Reply to
Kok ************
Reply
20 comments
4 years ago
10 comments
4 years ago
9 comments
4 years ago
6 comments
4 years ago
16 comments
4 years ago
8 comments
4 years ago
14 comments
4 years ago
123 comments
4 years ago
9 comments
4 years ago
Is it acceptable to stay at a SHA Plus hotel for the Sandbox program after Test and Go was canceled?
7 comments
4 years ago
3 comments
4 years ago
9 comments
4 years ago
44 comments
4 years ago
7 comments
4 years ago
10 comments
4 years ago
50 comments
4 years ago
1 comments
5 years ago
Can you leave your room after the first night of a 7-day quarantine in Pattaya if you test negative?
0 comments
5 years ago
6 comments
5 years ago
17 comments
5 years ago
18 comments
5 years ago
10 comments
5 years ago
6 comments
5 years ago
12 comments
5 years ago
7 comments
6 years ago
7 comments
a month ago
9 comments
a month ago
21 comments
a month ago
16 comments
a month ago
8 comments
a month ago
The ask:thailand community, consisting of multiple Q/A groups with over 100,000 members, powers this platform. It is not an official government resource. Our members actively contribute to this resource, and while we strive for accuracy, we cannot guarantee its complete reliability. Assistance to travelers is provided as a community service.