What should I do after my Thai Smile flight was delayed and how can I use my Thai Pass documents for a new flight?

Feb 21, 2022
3 years ago
Nguyễn ********
ORIGINAL POSTER
[URGENT] Thai Smile just delayed my flight in the last minute. I'm going with Thaipass from Hanoi, I booked every for date 25th Feb and they just emailed me this morning to inform me that they delayed it to 4th Mar can you believe?

My solution now that I read from FAQ in Thai Pass page is that I can take any other flight (within 72hr diffrence) and just use all of my previous paperwork without having to submit Thai pass again.

What is your advise on this? Is there anything else I need to do except booking another flight on the same date? Thanks
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TLDR : Answer Summary
Due to a last-minute delay by Thai Smile, the user is concerned about their travel plans to Thailand on March 4th, after originally booking for February 25th. They mention that according to information found on the Thai Pass FAQ, they can take another flight within a 72-hour window without needing to submit a new Thai Pass application. Community responses clarify the 72-hour rule, advise booking a new flight only after ensuring it aligns with the rules, and suggest updating necessary paperwork like hotel and insurance.
Оливер *********
Sorry, but it's unbelievable what Thailand is doing to foreign travelers!
Mel ********
@Оливер ********
I just cannot believe that people still persu with this Thailand pass. Surely they know it is Russian roulette.
Brandon ************
It's 72 hours AFTER your original flight. You cannot change to an earlier flight or you will be refused entry to Thailand.

But if you take a different flight and arrive within 72 hours after your original arrival you don't need to apply for a new Thailand Pass.

Just make sure you update your hotel booking, insurance, reschedule your covid tests, etc.
Nguyễn ********
ORIGINAL POSTER
I just prepared all the needed document and submitted them normally ... Submit on 15th Feb
Nguyễn ********
ORIGINAL POSTER
Have you seen any post about getting stopped because of earlier Thai Pass? The hotel is extremely slow and haven't replied to me
Brandon ************
@Nguyễn *******
yes. Reports of people getting to Thailand and being denied entrance and having to fly back.
Nguyễn ********
ORIGINAL POSTER
@Brandon ***********
great new! I called them directly and ask. They say it's okay to arrive earlier on the same date and quickly revised my confirmation!
Terary **********
How quick are you getting ThaiPass turned around. For me it was nearly two weeks.
Nguyễn ********
ORIGINAL POSTER
Thank you. I sent the hotel an email, see how it will turn out tomorrow. Hopefully can arrive the same day with my friend when I apply for it again.
Dimitri ********
@Nguyễn *******
I heard that coming earlier is now also possible. So not only later. But I would verify that, because I only read this on Facebook.
Brandon ************
@Dimitri *******
This is the last update I've seen from January 7th about earlier Thailand Pass. But it's faster to just apply for a new one than try this method.

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Nguyễn ********
ORIGINAL POSTER
@Brandon ***********
I would think they accept it if it's the same date, but apparently you are right....
Nguyễn ********
ORIGINAL POSTER
@Brandon ***********
oh no I've already purchased an earlier ticket because that's the only time they have for a day. Should I change to 26th 18:00 if my original delayed flight was 25th 22:15? I'm waiting to ask the hotel tomorrow morning
Brandon ************
@Nguyễn *******
someone in another post said they applied for a new earlier Thailand Pass and got it in a couple of hours. I would just suggest trying that. But they specifically said earlier isn't acceptable
Nguyễn ********
ORIGINAL POSTER
@Brandon ***********
I am 4 days away from the date, do you think it will be possible?

they also said they require it to be 7 days in advanced.. I got mine in 3 hours
Brandon ************
@Nguyễn *******
there's no ahead of time requirement, it's just a recommendation.
Nguyễn ********
ORIGINAL POSTER
@Brandon ***********
how can I do that if I have already had my Thai pass? I can't find a sufficient way to contact them. Should I let the hotel know about the change and just fill in the form again, apply? do I need to cancel my previous thai pass?
Brandon ************
@Nguyễn *******
you can have multiple Thai passes. Just apply for a new one. Though I think the hotel will have to update the system also.
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