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What might cause a call from the UK to a Thai mobile to fail, and how are charges handled?
international callingThai mobile numberscall issuesmobile receptioncalling formatcredit and chargesLINE appSongkrancommunication issues
Apr 16, 2024
2 years ago
Luke *********
ORIGINAL POSTERHas anyone had experience calling a Thai mobile from the UK with this happening - when I dialed the number, I got the following message: "Sorry, there is no acknowledgment from your requested number." This was preceded by a message in Thai (which I don't understand).
Does this mean that the mobile phone is turned off? Or bad signal (they are currently in Isaan for Songkran with no wifi so could be expired data but I'm unsure)
Do you also know is both party's are charged and if they do not have credit in Thailand this would also happen?
I am dialing with 006685302 Is this the correct format? I'm missing the 0 before the 8
Also can you confirm if a text I sent would be charged both ways and if they do not have credit would this cause the text not to be received? I know a lot of this depends on service provider which I cannot provide. Only that I sent this via Giffgaff for me on a UK sim within the UK to Thai Sim in Thailand and I was charged.
Thanks for your responses.
Does this mean that the mobile phone is turned off? Or bad signal (they are currently in Isaan for Songkran with no wifi so could be expired data but I'm unsure)
Do you also know is both party's are charged and if they do not have credit in Thailand this would also happen?
I am dialing with 006685302 Is this the correct format? I'm missing the 0 before the 8
Also can you confirm if a text I sent would be charged both ways and if they do not have credit would this cause the text not to be received? I know a lot of this depends on service provider which I cannot provide. Only that I sent this via Giffgaff for me on a UK sim within the UK to Thai Sim in Thailand and I was charged.
Thanks for your responses.
TLDR : Answer Summary
The post is about a user's experience while trying to call a Thai mobile number from the UK, encountering a message indicating no acknowledgment from the number. They questioned whether this indicates the recipient's phone being off or out of coverage, and what the implications for charges are on both sides. Various comments from users suggest that bad signal or network congestion during Songkran could be to blame, and they provided advice on the proper calling format and alternative communication methods like the LINE app. Users clarified that while the caller incurs charges, receiving calls or texts does not cost the Thai number if they have no credit.
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Chas ********
Your blocked.
Dee ***********
I have been dealing with a UK based solictor and he has never ever been abel to call me on my true number +
*****
129***Paul ************
Yes no answer you need go to embassy but all closed only for pick up froms all done on line now EVias
Galenus ******
Bad Signal???😂. Not in Thailand. She doesn't want you!!!🥳
Nicholas ************
Stop sending money
Kathy ************
Do you have a tei SIM card in your phone
Might have something to do with that
🤷🏻♀️worth a try
Might have something to do with that
🤷🏻♀️worth a try
Terary **********
Most people in Thailand use Line.
Andrew ********
Try the Mytello app. Fantastic value and always a clear line.
Nick *******
She's at the ATM with her next prey
Brian **********
I regularly lost phone signal during songkran. Regardless of anything get a Line app it’s 💯 free and so convenient
Allen ********
Let us know if you got through. Sounds like a very worrisome situation.
I’m thinking it’s overhwlemed network, expired data or lost phone. Cellular networks can be overwhelmed in any locale (even happens in the states) when populations spike and data usage goes through the roof. Think of all the videos being posted to social media, wannabe influencers eating up bandwidth.
Coincidentally, this year’s songkran is a little different than usual: It’s set up so that more tourists can be in more cities, and the celebrations have windows of time (date ranges) allocated to certain regions.
Record numbers of tourists in the country right now, so I’m thinking the issue could be related to this sort of bandwidth/cellular thing.
I’m thinking it’s overhwlemed network, expired data or lost phone. Cellular networks can be overwhelmed in any locale (even happens in the states) when populations spike and data usage goes through the roof. Think of all the videos being posted to social media, wannabe influencers eating up bandwidth.
Coincidentally, this year’s songkran is a little different than usual: It’s set up so that more tourists can be in more cities, and the celebrations have windows of time (date ranges) allocated to certain regions.
Record numbers of tourists in the country right now, so I’m thinking the issue could be related to this sort of bandwidth/cellular thing.
Allen ********
I felt bad that you were getting so many comments that were repetitive and useless, while you were here posting and worrying about loved ones. Seems a little barbaric how they’ve carried on, even after being told differently.
“Use Line app!” Yeah, thanks?
I use Line, WhatsApp, Signal, Telegram, Messenger, cell lines in two countries, among other things.
“Use Line app!” Yeah, thanks?
I use Line, WhatsApp, Signal, Telegram, Messenger, cell lines in two countries, among other things.
Luke *********
ORIGINAL POSTER@Allen *******
I know. Litrally worried about a family member and the stereotype person comes out to give pointless advise with info that is irrelevant.It frustrates me so much anything to do with Thailand always gets put in the same Jar, it's always the same jokes about Thai women moving on to the next person etc etc so boring and narrow minded and offensive to those that are genuine, it's litrally a rain drop in an ocean of this but a lot focus on it..
I am the same, I don't fly out until another 23 days and of course I had tried every social platform, LINE etc
Usually I would not be concerned but they have not been well over a few weeks and they always check in, morning and night so 3 days without anything anywhere was a worry and not normal to us personally.
I know my family and I know it was not normal and they were not just ignoring me like some comments. I did presume it could be a phone issue but minds tend to always push the worst to the the front don't they.
Thanks again and I hope your wait goes fast until your back in Thailand! I for one am clock watching haha
Allen ********
@Luke ********
Yeah it’s always the worst when you’re left to imagination. 😅Jelly ******
@Luke ********
it's quite annoying. But inevitable. They're obvious the ones with shitty experiences. Better ignore them as if they don't exist. Life becomes so much better thenReply to
Jelly ******
Reply
Allen ********
That’s a relief! I have family there too, and I’m in the states for another month before I go back. I would have responded similarly.
Luke *********
ORIGINAL POSTER@Allen *******
thank you for your message. I finally got through to them. There phone ended up in water and could not get it repaired until after Songkran. Panic over 😅 what a nerve racking experience.Reply to
Luke *********
Reply
Kevin **********
LINE
Bart **************
You are charged if you call or text from the UK, the receiver is not.
Kool *******
The phone you are trying to call is turned off. There is also full coverage in Isaan, unless it is remote in a mountain valley with no other residences around. 20 years ago coverage in Isaan was limited, but not now.
John ********
Inbound calls and SMS are not charged on Thai phone numbers
Ken *******
Dial 066 before the number not 0066
Richard ********
@Ken ******
dial +66🫣Ken *******
@Richard *******
in USA I dial 066 but thank youRichard ********
@Ken ******
anywhere in the world dial + instead on 1100, then your country code it’s international, have used many times when I have been there working, from mobile or landline. Maybe in the states on a US phone, not sure about that as I have always had an Australian or Thia phone and number and never an issue.👍✌️👍🤝🤝Reply to
Richard ********
Reply
John *******
Download FOOCALL cheap phone calls around the world
John ****
It’s best to just have a timeshare wife ! Or pay as you go lol
Robert *****
Luke. I talk daily with my Thai wife (married 15 years) from California to Bangkok using LINE (.) COM
ITS free and everyone in Thailand uses it. Try that buddy.
ITS free and everyone in Thailand uses it. Try that buddy.
Leo ******
She's with her other falang boyfriend... She's not your gf. It was just your turn... Phones off on purpose. She will sat Songkran make network busy
Patrick ********
@Leo *****
she's with meReply to
Patrick ********
Reply
Kevin ***********
Or she's blocked you
Luke *********
ORIGINAL POSTER@Kevin **********
or it's not a she from pattaya or a bar girl and it's a family member..please dont be so narrow minded fgs.Kevin ***********
@Luke ********
looks like I'm not the only one who thinks this way Luke going by other commentsReply to
Kevin ***********
Reply
Colin *******
Use line or WhatsApp no issue with either making voice or video calls
Colin *******
And are you useing android or ios
Darren ***********
@Colin ******
when I tried to set up a line account it wouldn’t except my uk number . If there a way of doin it ?Colin *******
@Darren **********
mine is set up on a UK number..use the format +44 and leave the 1st 0 off ..my number starts +44 7888....ect try thatDarren ***********
@Colin ******
sorry it says ur region doesn’t allow adding a phone number ?Colin *******
@Darren **********
ok where did you download the app from ?Darren ***********
@Colin ******
Thailand manColin *******
@Darren **********
are you in Thailand now?Darren ***********
@Colin ******
no am back in the ukColin *******
@Darren **********
re install the appDarren ***********
@Colin ******
iOSDarren ***********
@Colin ******
it shows ,ur region doesn’t support ur phone numberReply to
Darren ***********
Reply
Luke *********
ORIGINAL POSTER@Colin ******
Hi mate appreciate the comment, I agree unless they have no signal or no data mentioned. I was hoping for a way even accessible with no data or credit to eliminate all potential issues.Colin *******
@Luke ********
tbh I usually get a good 5G signal where I go near kabin buri on the 304 but its fairly well built up but if you're trying to contact someone in a very isolated area it can be a bit hit and miss I use True when I'm in Thailand so does my partner and not any issuesReply to
Colin *******
Reply
Colin ********
You need to register your phone for international calls
Colin ********
Thailand also doesn't have many international lines, so it sometimes gets congested
Colin ********
If it's a Thai phone
Luke *********
ORIGINAL POSTER@Colin *******
my phone is UK and calling from the UK currently, a charge was deducted when I made the text as well as a Thai message when I called.Reply to
Luke *********
Reply
John ****
Try +66 then drop the first 0 from Thai number . Or she could be Lying to you lol
Steve **********
@John ***
Thai women don't lie, she's at temple giving meritJohn ****
Reply to
John ****
Reply
Jack ******
Correct! My bank in Malaysia kept telling me my number was unobtainable until I pointed out that the drop the zero after +66
Luke *********
ORIGINAL POSTER@John ***
thanks for the advise it's the same message just tried. I can guarantee it's the right number and who said anything about it being a Thai bird or even a Thai 🤣John ****
@Luke ********
was just trying have a light touch to itLuke *********
ORIGINAL POSTER@John ***
all good mate 😆 appreciate the advise. Just concerned that's all. I've tried all networks I can, LINE, phone call, text, Facebook, insta and nothing at all. Maybe I'm paranoid but it's hard to have any control when your the other side of the world for now. It's a killer!John ****
@Luke ********
yes I can relate to thatReply to
John ****
Reply
Ishmael *********
@John ***
thisReply to
Ishmael *********
Reply
Chris **********
Probably just a bad signal. Call back later. If you are getting a message in Thai you are calling the prefix correctly. Probably just out of reach of the station.
Luke *********
ORIGINAL POSTER@Chris *********
cheers mate ill keep this in mind for now. I am only worried due to the person having ill health and it's unlike them not to contact me daily, so 2 days without contact for me is a concern as it is not normal as I've always heard from them consistently daily.Brian ********
@Luke ********
have you tried to Google the Thai number to see which company it belongs to ?Reply to
Brian ********
Reply
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