Answereda year ago

What is the typical processing time for AXA health insurance applications when applying for the Thai 10-year Wealthy Pensioner LTR visa?

AXA insurance application process Wealthy Pensioner LTR visa long-term residency Thailand reputable insurance companies

Felicia ******

asked May 3, 2025

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Hi all, 

I applied with AXA nearly two weeks ago. I sent an email last week to obtain a status update and they acknowledged receipt but are still working on it. 

For those that applied with AXA, is this the normal process? If so, how long did it take to get a decision?

Are there any other reputable and approved insurance companies? 

I am hoping to move soon and I’m seeking the 10 year Wealthy Pensioner LTR. I know there are other easier or better VISA options but I simply like the benefits this LTR affords.  

TIA

Answer summary

The discussion revolves around the user's experience with AXA regarding their insurance application for the 10-year Wealthy Pensioner LTR visa in Thailand, noting the long wait for a decision. Other comments share personal experiences with different insurance providers, such as LMG and AIA, suggesting varying processing times and issues faced, such as claim denial and poor communication. The user is seeking confirmation on whether the waiting period is normal and inquiring about reputable insurance options.

8 repliesnewest first

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Phil ********

It happened the same with me and never heard anything back from them so went with Allianz Ayudhya instead.

a year ago

Felicia ******

Thanks

@Phil *******

, I’ll look into that company.

a year ago

Brenton ******

I used AIA. Be aware.

I paid $2700AUD for 12 months. I have zero existing health issues. I made a claim for a small amount for a skin issue and they never paid out. All their correspondence is in Thai, although they're set up as an expat provider.

My agent who is well known on forums touting for business just stopped communicating with me after I decided not to renew my policy.

I post my experiences up so others don't get scammed.

a year ago

Felicia ******

@Brenton *****

Wow, sorry that happened to you but thanks for sharing your experience. I’ actively looking for other options. Thanks again!

a year ago

Goldie ********

I went through an agent for mine and got my policy within 5 minutes via email delivery. I then had to upload the entire policy, including the 36 pages to BOI for the LTR(WP) visa

a year ago

Felicia ******

@Goldie *******

this sounds sweet! I was attempting to apply on my own. The insurance has been the only bottleneck for me.

a year ago

Brian *********

Seems like a long time. I used LMG and it wasn’t that long.

If you haven’t been warned, they all tend to deny people who are 70 or above or clinically obese.

a year ago

Felicia ******

@Brian ********

thanks, I think it seems unreasonably long as well. I am grateful that I’m just 50 and in good health but this is my indication to look into other options.

a year ago