What are the experiences of expats using FEHB Anthem/BCBS at Bangkok Hospitals?

Aug 19, 2024
4 months ago
Bigd **********
ORIGINAL POSTER
Do any of you carry FEHB Anthem/BCBS? Bangkok Hospitals are contracted to them. If yes, would like to hear your experiences.
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TLDR : Answer Summary
Many users report positive experiences using FEHB Anthem/BCBS at major hospitals in Bangkok, such as Bumrungrad and Bangkok Hospital. It is advisable to obtain a Guarantee of Benefits (GOB) from BCBS before treatment, which ensures that payments will be made. Initial consultations may require upfront payment, which can later be claimed through BCBS's overseas portal. Users recommend proactive communication with both BCBS and the hospital's insurance department, especially for major medical procedures.
Brad *******
Yes many under contract especially the big quality hospitals like Bumrungrad and Bangkok Hospital.

Just call BCBS to get Guarentee of Benefits GOB where they commit to pay hospital. Or sometimes since the hospital works with BCBS all the time the hospital insurance department will call BCBS for the GOB ...but sometimes they drop the ball.

I usually pay for the initial doctor consultation B1500 on my credit card and submit the claim to BCBS overseas portal. Then if you've got a major medical procedure you can get the scheduled date and call BCBS and/or the hospital insurance department 1-3 weeks ahead of time.
Robert ***********
Big D Yes you can call or email to get a guarantee of benefits letter, I have an appointment for an annual checkup next month at Samitivej Sukumvit Hospital. Approval letter sent to you and the Hospital.
Bigd **********
ORIGINAL POSTER
@Brad ******
thank you!
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