What are the current entry requirements and challenges for travelers going to Thailand during COVID-19?

Jan 6, 2021
4 years ago
Mark ***********
ORIGINAL POSTER
From a friend of a friend.

I am a frequent visitor to the country. I’ve travelled there some five times a year for the past 15 years. I’m familiar with the airports, immigration, the BTS, Metro etc. Airport workers, immigration officers often say hi to me “oh you’re here again?” etc.

On Dec 8, the Bangkok Post said: “Thailand now open to the whole world”. I said great! I always spend January and March in Thailand, now I can go. There’s only a “few” new restrictions/hoops to jump through.

1. They require a 14-day quarantine period in a choice of what’s called “ASQ” hotels, complete with meals etc.

2. They require a Covid negative test within 72 hours of travel.

3. They require special travel insurance that covers Covid-19.

4. I’ll also need a special tourist visa to stay 60 days.

So, here we go: I start to apply online for the visa but I’m stopped at the space for “ASQ hotel” booking reference number, the insurance policy number and flight details. Now as a seasoned traveller, I am hesitant to purchase a flight ticket for a trip that may or may not take place.

I go online and apply for an ASQ hotel but I’m stopped at the space for “travel insurance policy number” and flight details.

I attempt to apply for the insurance ... but they first want the flight details.

I now book a ticket on Cathay Pacific via Hong Kong, using mileage points. This way the trip is refundable. The trip is scheduled for Dec 30 at 12.05am.

I purchase the insurance for $200 and book the ASQ Hotel with 50% deposit of 30,000 baht.

Now here comes the fun part. On Dec 9, I go online to apply for the visa, see approx 15 screens of questions, including some that cannot be answered. “Person you know in Thailand and their phone and passport number”?

I attempt to call the Thai consulate and continuously get a “this message bank is full” recording. Redial for a few hours, I get a staff member who suggests put the name of the hotel in the space for person you know, and put “none” in the passport space.

Continuing on, I fill in all the blanks and “Submit”.

I don’t receive any email confirmation. I wait until Dec 15, start the phone call marathon to the consulate again to ask them what do I do next. I get the visa staff member who says: “No, you must print out the application.”

“But I already submitted online.” “No, you must print out and send in with your passport.”

“OK, I have a FedEx envelope ready.” “Do not send FedEx, send USPS [United States Postal Service] overnight, with return envelope inside.”

“Ok got it.”

Back to the application, I find out that 1) you can’t recall the previous application, and 2) you can’t redo it either. I have to make a new application with a “different name” (the system rejects any attempt to reapply with the same name) that I will clarify on print-out an one screen page at a time, I print out this application.

On or about page 15, there are four simple “ticks” to check off. I do this and hit next. Oh no, I forgot to print that page! Now I must start all over again, with another “new’ name” and redo all the details page by page and print.

All done, I stack the papers with my passport, and hurry down to the post office. Now it’s Xmas time and the lines at the USPS are akin to Disneyland, Six Flags, or LAX security. Then it hit me! No one said if and how much this application will cost!

I go back home and start the phone call procedure again, then ask how much is this, and were you ever going to tell me this small detail? The staff member says US$40. There’s a pause. I’m waiting for them to tell me how to pay them. “So, how do I do this? Cash, Cheque? Credit Card?”, I ask. “No you must use Post Money Order”.

Back to the post, send it all out. Done! Or so I thought.

Wednesday Dec 16, overnight envelope is received by Thai Consulate at 12 noon. I figured they would look it over, insert the visa and send it right back. I’d have everything within the next couple of days.

Dec 21 (8 days until travel date): I start calling the consulate at 10am, finally reaching someone at 11.45 to inquire as to my status.

“You must print out application.” “I did.”

“No, you send wrong one, go to website and see application download.”

“I’m on the site now, and it’s not there.”

“Wait, I’ll check, where are you now?” “3 hours away by car.”

“OK, not far, you can come today?” “Leaving in 10 minutes, I’ll be there by 3.30.”

3.30pm I arrive and in the lobby is a stack of these one-page applications, not to mention that the information requested on this form is exactly the same as the details on the papers I already sent in. I’m shown to the visa office, the same staff member, all smiles, says “not to worry, I already do it for you”. As he hands me my passport with the visa attached inside, I see the stamped return envelope sitting on the desk. Wait, he could have simply put the passport in the overnight post? OK, whatever.

So, Christmas comes and goes, and now I need a Covid test in the next 3 days. So I’m all set to go ... or so I thought.

(This anecdote has a similar rhythm to Arlo Guthrie’s Alice’s Restaurant.)

Monday, Dec 28, midnight: I get an email from the ASQ Hotel requesting something called “Certificate of entry”? I call and let them know:

“I have this already, it’s called a visa, that’s what a visa is.”

“No, it’s a different form altogether.” “And where does one obtain such a form?”

“You get it at the Thai Consulate.” “The same place I got the visa?” “Yes.”

(Remember, this is the hotel reservations clerk I’m speaking to now.)

“I was just there last week, Any reason why no one there mentioned this ostensibly required document?”

“No.”

“OK, I guess I’ll ring the consulate in the morning and see what happens.”

Now I’m starting to really think that this trip was not going to happen.

Tuesday Dec 29, 9.45am I’m ringing the consulate to inquire about this oversight. They straight away said they would email this to me in 5 minutes, which they did. I sent this back to the hotel (Its now midnight in BKK, and the reservations office is closed).

Tuesday Dec 29, 9pm: I arrive at the airport 3hrs ahead of gate time, of course it’s empty, as there are only 30+ people booked on the flight, which has some 350 seats. The gate agent looks over all of my papers and after 10 minutes asks me for another form, something called “fit to fly”.

“What is that?”

“Fit to fly.”

“Yes, what is that?”

“Special form from a doctor indicating that you are fit to fly.”

(I’m now thinking, I am actually a commercial pilot, but I am not working this trip, I’m not going to physically fly this plane.)

“Wait, that’s what these are.”

“No, that’s Covid test papers.” “Yes, fit to fly.”

“No No No, that says OK, you do not have Covid which is good, but you also need a paper that says you are healthy enough to fly I can see you are healthy but we need this paper that says so”. “So I guess I’m not going then, right?” “No, cannot, so sorry nobody tell you before”.

So, in the end, what did we learn?

1. These procedures are to ensure that anyone who wants to visit Thailand must first prove that they really want to go!

2. A visa, which is in fact an entry document is not the same as a certificate of entry.

3. A negative Covid test is no indication that you are fit to fly.

MODERNA, please make your vaccines available soon!
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TLDR : Answer Summary
The post recounts a traveler's frustrating experience navigating Thailand's entry requirements amidst COVID-19 regulations. The traveler details the need for a special tourist visa, a 14-day quarantine in an 'ASQ' hotel, travel insurance covering COVID-19, and various certificates for entry including a 'Certificate of Entry' and a 'Fit to Fly' document. Despite being familiar with the country, the post illustrates how convoluted and challenging the application and entry processes have become, leading to confusion and delays before their anticipated trip.
Chris *********************
Fk me that's a long post full of shit 😒
Greg *********
Did it all last February, no problems. You just have to read the instructions first.
Mark ***********
ORIGINAL POSTER
Over 70 countries worldwide, open with no restrictions other than a negative PCR, and double vax. What is the difference? Those nations are run by adults, with experience. And they want tourists.
Rampi ********
But .... things go on in Thailand. The wait list for those wanting to enter is massive. The economy is recocering with EVERY foreigner who comes in after following the tedious processes. We are here in Thailand and welcome and thank every single foreigner that comes in.
Rampi ********
@Mark **********
Their country.
Mark ***********
ORIGINAL POSTER
@Rampi *******
yes. You speak fluent Thai, no doubt. That helps. Most expats are considered total outsiders.

The Thai people are lovely and welcoming. It is the govt. creeps who are not.
Rampi ********
Mark ***********
ORIGINAL POSTER
@Rampi *******
in many countries of the world, when an expat decides to relocate there, and bring in alot of money, make investments, and be a good citizen, they are treated with a great deal of honor and respect by the government and immigration.

They actually try to improve the experience, not make it more difficult. In reality, we deserve that respect.

NOT in Thailand. We choose to live here despite the government.
Rampi ********
@Mark **********
I am absolutely sure that expats can choose their own destination. Positive advise about countries treating expats well would be great. Let me know if and when you start such a FB group. As for me I have a home in India and Malaysia and Thailand. Feel comfortable in Thailand and want no special treatment ... glad to live and be treated like a Thai. Appreciate your comments.
Mark ***********
ORIGINAL POSTER
@Rampi *******
there is no wait list. Pure fantasy. There is only a choked up test and go system. And the economy is devastated.
Rampi ********
@Mark **********
things are improving. Yes choked with people waiting to come in. The economy is improving? Which part of Thailand are you in right now? Or are you still choked/waiting to get through the process?
Mark ***********
ORIGINAL POSTER
@Rampi *******
I live in Thailand. I have alot of unemployed friends. I talk to car dealers who have not sold a car in weeks. Restaurants that are closing. Bar owners that have lost their life savings. Folks who see homelessness exploding around them.

Optimism is good, as long as it takes reality into consideration. Things are very rough here.
Rampi ********
@Mark **********
true .... every nation going through the pains. Let us help where we can. The govt has a right to make the rules in EVERY nation. Let the citizens react. We can make our choices.
Mark ***********
ORIGINAL POSTER
@Rampi *******
but, that is the point. The citizens are NOT allowed to act here. All we can do is show displeasure. The economy in the US and Mexico are pumping. Thailand is unique, when it comes to self imposed, self destruction. You won't win this argument. Tens of millions of Thais agree.
Rampi ********
@Mark **********
It is their country. Protests all over the globe.
Mark ***********
ORIGINAL POSTER
@Rampi *******
no protests here. Shut down by oppressive dinosaurs. You are defending the indefensible.
Rampi ********
@Mark **********
It is their country. 😁 we do not take sides.
Mark ***********
ORIGINAL POSTER
@Rampi *******
total nonsense. That is what they want. Not gonna happen. Always back the good guys.
Bruce *****
Typical Thailand fuck up dont bother
Adrian ***************
Hmm some where along the way you did not read into all the requirements it states it all plainly I booked my ASQ and my plane ticket and entered all the info on the website in less than 30 min flew internationally into the US from abroad prior to arrival I received the email to mail all documents into the embassy the morning after arriving in the US I printed all documents organized them and even went and got passport photos overnighted via UPS on the 11 my document were received on the 14th and Visa was issued on the 23 the only hiccup was UPS purposefully not scanning my express packing in because it would disrupt Xmas shopping for the delivery person my so for about 6 days I was sweating but I had also planned my next steps if my documents did arrive and on the 29 they arrived I booked my ticket to Cali set my appoint for my fit to fly to be after I accomplished my Covid test on the 30th and work up on the 30 had to call around to find a travel clinic found one got my RT-PCR test done and fit to fly done shortly after and was on a plane the next day. I allowed my self 21 days and got it all done in that time frame piss poor planning leads to zero results great planning allows for flexibility it says allow 15 business days and you clearly didn’t take into account all factors and read and understand the embassy website
William *******
Ok so the process is not easy but if you bothered going to the embassy’s website it’s very clear, in fact it’s repeated that to get into the country you must have a COE, negative RY-PCR test within 72 of flight, Fit to fly Certificate, ASQ reservation, insurance to include Covid, and booked flight
John *******
I believe the #1 lesson should be to check what you need (learn to walk before start running)🤭😂. Success on your next trip, sure you will check double upfront😎
Mitch **********
The bureaucratic processes are a test of your tenacity - good try ! 🦤👏🏻🪃
Jill ******
A funny but frustrating story. You needed to read all the instructions. I did mine in Sydney and also needed permission to leave the country. Started Sunday and had COE on Friday morning. Best to actually drive to the embassy. Get to talk to the people and they help. Eg. You can start your registration for the COE before you have your Visa. Get the ASQ and insurance ready. Don’t miss any steps. You don’t need Fit to Fly until you are at the airport.

When you teach Thailand the process is rigorous to check all paperwork.
Martin **********
Ok. It is not always easy. But you messed up. My gf, Philippine, made it, organising this in 3 weeks. Yes it is very stressful. But even more, when you are Filippina. Because you have local immigration to deal with. I had to do more then you. I live in Thailand, had to go to Phil embassy, because she not had enough money in account. So also needed 2 affidavit of support, one for Embassy, one for Philippine immigration. On top of that a CFO certificate to be obtained, to get proof, required now, to proof she is my gf. It was close stressful. Because mostly, the covid test, and fit to fly , cannot be obtained in Philippines, just going to the hospital. You need first to have a complex registration on line there for both! They not gove you that fit to fly with with your covid test. Some in hospital said they would , other said not, and it was the last option, of course. And after covid test result, we had a few hours to obtain it,as again, walk in, in hospital was impossible.. But I managed. I got all. The Coe, you had to register on line. Upload all papers. And once they had visa (ridiculous, you had to upload it, as they issued this themselves)the COE, was send by mail. I would not even think about it doing my winter holiday like this. I skip. But it was the only way to get my gf, back with me, after 10 long months and I was better informed as you, which made the difference.
Terry ********
To hard,to stressful, to complicated,to time consuming, to many things out of your hands that can go wrong,not be done properly, I love & miss Thailand. But the Thai's are world champions at making things over complicated, then so much is left to the descression of the Thai you need to talk too.
David *****
A perfect example of why very few people are remotely interested in going to Thailand any time soon.All the red tape involved is bound to keep plenty of pen pushers in work but its doing NOTHING to encourage anyone to go there.
Mark ***********
ORIGINAL POSTER
@David ****
only expats will return. Tourism is DOA. Perhaps for another year, at least.
Gordon *******
Lots of hassles and worries. Easier to wait until things get less red tape.

Or go to other countries. Either way can't see much change until about October at least
Gene **********
Well I’m with you! Used to travel 3xs a year! Although I miss it think I’ll just pass for awhile!
Joseph *********
Foolish to try and travel during this pandemic.
William *******
The most difficult issue is obtaining the insurance. Companies do not have to issue it if you have preexisting medical conditions or exceed an arbitrary age limit.
Graham *********
15 day prison then 14 province prison.....29 day wasted of a life and holiday...pass on that...
Paul *******
Gregg *************
Thailand is done for awhile maybe forever
Philip *******
If he arrives in Bangkok alive, he was obviously fit to fly.
Gregg *************
I’d suggest staying home that’s a lot of extra work and money for what —8 weeks in a desserted country on lockdown same as last winter only worse now I’d choose a diff destination like Mexico or Costa Rica just sayin
Daniel ************
Ryan ********
not sure how your friend messed this up so badly. If they've been coming to thailand every year (5X a year for the past 15 years) he surely knows that Thailand is the king of paperwork, and that there is global pandemic happening, and not getting any better!

He should have know to read the instructions on the embassy's website or done a simple google search "what is required to enter thailand" and i'm sure 100's of results would have come up with all the proper information. he knew he had to apply for a Visa, so thats good, but one would thing what else do I need to do to get into Thailand right now......
Frank ******
@Ryan *******
just bored and wants us to read his long dissertation.....blah blah blah
Michael ********
Preperation is the key
Nik ************
I think this time may be you need less paperwork to heaven than to visit Thailand...
Jean-Francois **********
I am a pretentious seasoned traveler who is above reading instructions. What have we learned?

Once my wife and friends are sick of me ranting, I can turn to social media.
Sammy *******
@Jean-Francois *********
I liked the the part where they said, "Oh, you're here again."
Thomas ************
😐 Research.
Tony ******
I wouldn't bother any of it tbh will wait when the time is right
Yuri ***********
Wow story. Bad. Just no words
Joe *********
Just curious, is there some sort of overall flowchart for this process? I've seen this:
David ****************
@Joe ********
learn from this guys many mistakes.

step 1 - go to the thai embassy website in your country. figure out which visa you want. make sure you qualify for said visa. make a list of EVERY document and step involved in said visa. check thia list at least 3 times !!!

step 2 - make your plans at least 30 - 40 days out

step 3 - assemble ALL documents needed for application.

step 4 - upload documents. you will get an email with further instructions. if you dont get said email in 2 days. call the embassy. do not ask a friend. do not ask a FB group. call the embassy and speak to a human.

step 5 - get covid test & fit to fly
Shyam *********
Yeah just a complete lack of research and preparation. No one feels bad for you or your friend.
Todd *********
Amazing people are so sad about their lives, they happily follow this process. Good luck
John ********
Got a headache reading all that, read the requirements from the Thai consultant, straight forward, as smooth as silk. My only concern I had In the process was the plane ticket. In Aus. You can book the flight but no need to pay & they give you a itinerary. Good luck
Steve *******
Im glad that's been answered. I stopped reading after "from a friend of a friend".
Mark ***********
ORIGINAL POSTER
Open minded, are we?
Steve *******
@Mark **********
Very. What's that got to do with it?
Mark ***********
ORIGINAL POSTER
@Steve ******
The process is infinitely more complicated than it needs to be. This is just the experience of one man. So what if he has challenges following directions. Many of us do.
Steve *******
@Mark **********
Maybe you should re-read my post, you've completely missed the point. It's got nothing to do with being open minded or not.
Brendon ******
Poor effort - this process has been in place for months and plenty of us have been able to comply with the (admittedly) convoluted requirements.
John ******
I am not sure if you took the time to inform yourself sufficiently. If you am not aware that a "fit to fly" paper and that you need a COE etc you really did not do your homework. And next to that, The whole world is burning and every transport has new rules, changing everyday. So be informed and take your time.
David ****************
actually what we learned is your "friend" isnt able to follow directions. is the process easy ? no but he obviously did not read anything on the embassy website or do any research on how to get here at all.
Pui *****
This person sounded like they didn't do enough research beforehand since things like needing a COE or a fit to fly certificate should have been known. A lot of their headache is from them making assumptions instead of doing lots of reading to prepare themselves for the process and making sure they fulfilled all the requirements. Nothing they describe is particularly extraordinary for what the procedure is that people should know by now if they read groups like Thai Expats Stranded Overseas due to COVID-19 Restrictions and 🇹🇭 Farangs Stranded Abroad Due to lockdown in Thailand
Steve *********
Surely all the things you were missing (COE and F2F for example) were listed as requirements on the embassy checklist?
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