Answered5 years ago

What are the community's thoughts on the effectiveness of current Thai government websites and apps?

Thai government websites apps user feedback visa services computer crimes act

Michael ********

asked Dec 8, 2021

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Interesting survey on your thoughts of present goverment websites and apps and what you would like to see in the future.

Answer summary

The discussion centers around a survey about the effectiveness of Thai government websites and apps. Many users expressed negative feedback, criticizing the functionality and usability of these platforms. Comments highlight issues such as poorly written survey questions, concerns about government tracking for negative responses, and frustrations with visa appointment processes. Overall, the community suggests a dire need for improvements in how these digital tools work and communicate.

13 repliesnewest first

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Wilmont ******

I’m very worried that this government is tracking those who answer negative or disrespectful towards them. Best keep your thoughts to yourself. Best if that each Embassy representative express what needs to be done. If Embassies requested information for change from their visiting/long stay personnel maybe just maybe change will come. Just my opinion but then who am I.

5 years ago

Jonas *************

Doesn't work. Boring works. If it worked (appointments) then you shut it down.

90 day. Never worked

5 years ago

Jonas *************

Can't be bothered when get to someone for visa before arriving. Too many questions.

5 years ago

Robert **********

We might be violating the computer crimes act by answering the survey with anything but a perfect score.

5 years ago

Evan ********

Even the survey questions are poorly written!

5 years ago

Jeffrey ************

I completed mine today. Unfortunately, most responses were negative. Nothing seems to work here...

5 years ago

Michael ********

@Jeffrey ***********

hopefully more people respond the better as we know its not good

5 years ago

Robert **********

I rated bad, suggestion that they make it work

5 years ago

Jared **********

honestly they could pick someone with an IQ above room temperature to give it a “dry run” and alleviate 75% of the confusion and problems, the other 25% I don’t think the applicants are literate

5 years ago

Michael ********

@Robert *********

yes same as I for the present system.

5 years ago

Robert **********

@Michael *******

Are use the old 90 day report system until my visa renewed last February then it was down, and you couldn’t use the online for your first report after your visa extension. So I posted it comes back successful. The next one, in June I couldn’t use the online because when I had posted that they hadn’t put it in the computer. I posted again never received anything back. September was time again, I decided I wasn’t going to mung than thani whatever no matter what. Bumrungrad hospital Business center called immigration, found that they had entered in the computer, just not mail back to me. They did it for me. Now it’s time for the next one, I registered for the new system but can’t login, it always says my code is wrong with my password is wrong, I’m off to the agent again. So this online stuff is totally useless.

5 years ago

Stuart *********

@Michael *******

that didn’t work out well….

5 years ago

Michael ********

@Robert *********

yes agree the whole system needs redoing, i am guessing needs a management change probably civil servants in charge with very little computer knowledge. I hear Thaipass was contracted out because of this

5 years ago