Just a quick note: in Penang. Used Jim's place to help sort out the infant visa we needed for our newborn son (2 month old). My wife and I are on non B teaching visas. Cost was 380ringgit (3 month) plus 25r for them to deliver the passports and work permits to our hotel after they got the visa. Timeline was 2 full working business days and I did not have to go to the embassy at all.