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How can I send payments from my Revolut Thai Baht account to a Krungthai bank account using the correct format?

Feb 18, 2025
2 months ago
Al **********
ORIGINAL POSTER
Advice needed from Revolut bank account holders please.

I am trying to send payments via my Revolut Thai Baht account to a Krungthai bank account, but it won't accept the account number in the usual Thai format (###-#-#####-#) .

Any clues how to circumvent this ?

Advice rather than snide comments much appreciated in advance
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TLDR : Answer Summary
The post relates to difficulties faced by a user trying to send payments from their Revolut account in Thai Baht to a Krungthai bank account using the standard Thai account number format. Community members suggested various solutions including using an international payment option in the app, removing spaces from the account number, using the BIC/SWIFT code for the Thai bank, and clearing cache on devices to resolve issues with the app. Additionally, some users recommended using Wise for transfers as an alternative.
Steve *******
You need to use your Thai account number with no spaces at all and your Thai bank bic/swift code. My revolut is working fine this way.
Al **********
ORIGINAL POSTER
@Steve ******
I've input both as you suggest but it refuses the acct number right at the end
Nongnuch ********
@Al *********
clear the cache and the history, rebooth the computer (or smartphone, whichever) and start all over again. No spaces, no separation keys. Thai BIC/SWIFT code
Al **********
ORIGINAL POSTER
@Nongnuch *******
clear which cache ?
Nongnuch ********
@Al *********
computer's cache. Just rebooth, if you are in standard settings, the cache will be cleared automatically when reboothing. You see, the App always recognizes your previous mistakes and won't accept corrections. After a rebooth, all this information is deleted
Myles *******
Havent sent from Revolut for years but just checked and I put on with just the numbers. But you are better using Revolut to fund Wise transfer as your receiving Thai bank will charge you as if an international payment. It also takes 3-4 days for the payment to arrive whereas Wise is instant.
Greg ***********
you need to remove the separation keys as they will be read like the "minus" symbol. Just write the account number WITHOUT any spaces
Al **********
ORIGINAL POSTER
@Greg **********
this doesn't work I'm afraid
Greg ***********
@Al *********
did you add the Thai bank's SWIFT code?
Al **********
ORIGINAL POSTER
Greg ***********
@Al *********
sorry . . this is way over my head
Greg ***********
@Al *********
just not right. Remove all spaces. A Thai bank account is in SWIFT / BIC format
Al **********
ORIGINAL POSTER
@Greg **********
trust me, it wants SWIFT and I have tried account number in both formats. Neither work
Greg ***********
@Al *********
that's what I am saying, it wants the SWIFT format. No space in between . . You can google it . conversion to SWIFT . . you need the BANK BRANCH swift code!
Martin *********
Try going directly to the website instead of using the app. Sometimes that helps
Greg ***********
@Martin ********
that's not the reason it doesn't work. It is those separation keys between the numbers. He needs to remove them and write the account number without any spaces
Keith *******
Log into the app, click details then choose international tab instead of local. Hope this helps
Greg ***********
@Keith ******
that's not the reason it doesn't work. It is those separation keys between the numbers. He needs to remove them and write the account number without any spaces
Keith *******
@Greg **********
in Thailand they want the Iban number
Greg ***********
no. I use WISE. It's literally the same process. Using my Thai account number I need to remove the spaces between, to make it work
Keith *******
@Greg **********
as my response said he can find all the information on the international tab, including the swift code
Al **********
ORIGINAL POSTER
@Greg **********
wise works perfectly well, but i get a better rate of exchange with my Revolut
Greg ***********
@Al *********
then use WISE, you save just a very marginal amount, why would you overcomplicate it
Greg ***********
@Al *********
really? Have you checked on the WISE website how much the recipient will receive using the cheapest method of transfer (bank-to-bank-account) ?
Al **********
ORIGINAL POSTER
@Greg **********
i get free exchanges, unlimited, and free international transfers. I can send to Spain without any issues
Greg ***********
@Al *********
how much does using Revolut save you against WISE, is it two Dollar fifty, then HEY man don't throw that into the bin πŸ˜‚πŸ˜‚πŸ˜‚
Al **********
ORIGINAL POSTER
@Greg **********
but thank you for trying to help
Al **********
ORIGINAL POSTER
@Greg **********
you have zero idea how much I'm sending or why
Greg ***********
@Al *********
well, if sending large amounts, you better do it by your home bank and NOT by any other provider
Al **********
ORIGINAL POSTER
@Greg **********
Revolut is my main bank
Greg ***********
Al **********
ORIGINAL POSTER
@Greg **********
like i said, snide comments not required or welcomed
Al **********
ORIGINAL POSTER
@Keith ******
it specifically asks for the SWIFT number and accepts it ok. It's the account number it doesn't like
Greg ***********
@Keith ******
no, this is wrong! A Thai account uses the SWIFT format, this is only numbers, no spaces . . an IBAN number contains 22 parts! I have never seen a Thai bank account with 22 digits including a country code
Keith *******
@Greg **********
do you have a revolut account?
Greg ***********
@Keith ******
of course it is an IBAN transfer from your home bank account to the Revolut account. But it is not an IBAN format any more for the next step. A Thai bank account is in SWIFT / BIC format
Keith *******
@Greg **********
ok☺️
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